World Toyota

Roy Samuels was very honest and helpful with me when buying my Camry. Great to work with and stayed late to help me get what I wanted out of my purchase. Overall, Everyone there was very nice and cour buying my Camry. Great to work with and stayed late to help me get what I wanted out of my purchase. Overall, Everyone there was very nice and courteous. Courtney is the business department worked with me to get the right payment to meet my budget. Great experience! More

The whole world toyota team has been great and reliable, but Daniel Joffe (service manager) really has outstanding customer service. Coming here is a comfortable feeling and I dont feel like I will get hit but Daniel Joffe (service manager) really has outstanding customer service. Coming here is a comfortable feeling and I dont feel like I will get hit with a bunch of extra fee's and hidden charges, if anything they try to keep my cost always to a minimal. Great experience and they have coffee and popcorn while you wait. More

Roy was very helpful and patient. He is an intelligent and knowledgeable rep. Called me back when he was off. I would recommend Roy to my friends who are serious about purchasing a vehicle. and knowledgeable rep. Called me back when he was off. I would recommend Roy to my friends who are serious about purchasing a vehicle. More

My experience at World Toyota was wonderful! I have already been a long-time customer of the dealer's service department since I've taken my 2003 Camry there for service since I purchased it new at ano already been a long-time customer of the dealer's service department since I've taken my 2003 Camry there for service since I purchased it new at another dealer. I had to purchase a different car due to my last Camry being totaled during a car accident. I had actually never been in the Sales center of World Toyota because I always only visited the service department. On the day that I decided to go to World Toyota I was sort of dreading the whole car buying experience because I had made up in my mind that I would be hard pressured into buying a car on the spot and that was not a good feeling. However, when I arrived at World Toyota I was greeted first by Mr. Roy Samuel a seasoned veteran in the car sales business and I believe he's been with the dealer 6 years. His calm and soft-spoken demeanor immediately put me at ease since I tend to be a bit high-strung. Mr. Samuel was extremely patient and offered his guidance as I tried to decided whether I was going to buy a used car or a new one. I was pretty sure I wanted another Camry though. Mr. Samuel also was very good at "going to bat" for me when it came down to negotiating the price even when my offer seemed outrageous to him. He simply went to the Finance manager and presented the offer. Eventually both the Finance manager and Roy made me feel like I got a fantastic deal and I left the dealership very happy and the experience was a very positive one. I will definitely continue to recommend World Toyota to my friends and family as a great place to do business. I would not take my car to any other dealer in Atlanta. Fred Barias Atlanta, GA More

Your continued honesty about what is REALLY wrong with my car, instead of making up problems I can't see or know about is what has kept me coming back for over a decade now. This time, I had a potential seal car, instead of making up problems I can't see or know about is what has kept me coming back for over a decade now. This time, I had a potential seal/gasket leak. It does produce a hot oil smell fairly often. Replacing the seals would have led to over a thousand dollars worth of other preventative repairs since they were "already in there"; and the technician and my service rep said the leak was not enough to be a concern just yet. They cleaned everything up and said they would take another look next time to see if it gets worse and then re-evaluate it. There's not another service dealership in GA that would have done that. Thanks More

The first person I spoke with when going to look at the new 2012 Prius IV, was actually Mike Fisers. He was very kind and helpful in getting the process started. Bob Sankey was the salesperson to finish th new 2012 Prius IV, was actually Mike Fisers. He was very kind and helpful in getting the process started. Bob Sankey was the salesperson to finish the deal/sale. The entire process was easy and enjoyable. I felt very well taken care of, and still do with all the follow up calls and emails I have received. More

My overall experience was fantastic. The people at World Toyota were very willing to work with me to make sure I walked away with the vehicle I came to buy that day. Toyota were very willing to work with me to make sure I walked away with the vehicle I came to buy that day. More

All issues that I had with this dealer have been addressed. I appreciate the very prompt response that I received to make sure that I left a happy customer. addressed. I appreciate the very prompt response that I received to make sure that I left a happy customer. More

I had just picked up my car from the service department and suggested to my husband that we look at some of the used cars on the lot. We found one we liked and Larry came out to help us. He knew the car and suggested to my husband that we look at some of the used cars on the lot. We found one we liked and Larry came out to help us. He knew the car and the features and gave us a thorough walk-through. He compared it to the other similar used cars and helped us make an informed decision about which one was right for us. We settled on the the one we liked at first and felt good about our decision. Larry was super. The buying experience was easy and enjoyable. We worked with G. in the finance area. He was efficient and informative. An overall positive experience and a great price on the car. We drive all the way from Decatur to do business with World Toyota. They always exceed our expectations. We highly recommend them for sales and service! More

*** Update: World Toyota has addressed my concerns and has worked with me to make me happy.*** I brought my Scion tC to World Toyota to have warranty work done on my engine and was very upset with the has worked with me to make me happy.*** I brought my Scion tC to World Toyota to have warranty work done on my engine and was very upset with the service I received. Although World Toyota is not the closest Toyota dealership to my house I chose them because of the good reviews they had on Google and because it's where I purchased my car. Everything went smoothly until it was time for me to pick up my car. The first time I was called and told that everything was ready to go I drove all the way down from Marietta to pick up my car and before I even left the parking lot I started having problems. I returned my car to the service department and informed my service advisor that the brakes were acting strange and the ABS light had come on. I asked him if they had taken it for a test drive and he assured me they did. He told me they would check it out and fix whatever was wrong. Before I left I made sure to write down the mileage for reference. The next day I received a call from my service advisor stating that the problem had been fixed and I could return once again from Marietta to pick up my car. I asked the advisor what had happened and he told me they must have forgotten a pin when reattaching the axle causing the antilock brakes to malfunction. This frightened me. I also asked the advisor if the car had been test driven this time and he, once again, assured me it had. I checked the mileage and it was exactly the same as when I had dropped it off. I brought this to his attention and he was speechless. I told him that I did not feel comfortable taking the car home and he promised me that everything would be fine and told me that I have a 1 year warranty so there are no worries. I decided to take my car home in hopes that everything would be ok. When I arrived at home I took another look at the engine and noticed a random part was just sitting in the engine compartment. I then contacted the manager and explained the situation and the problems I have had. He told me to bring the car back down to the shop and they would have the master tech look at it and see where the part needed to go and also check the entire engine over to make sure that nothing was wrong. After the Memorial Day weekend my service advisor called me and told me everything was ready to go. I came to pick it up and met with the manager, Daniel, who went through everything with me. I accepted the car and took it home. My experience with World Toyota service department was very frustrating. I do not feel like that is the type of service you should expect when going to a Toyota dealership. Due to all of the problems I was having I had to cancel my vacation to Florida for Memorial Day. Also, one out of the three rental cars I was given had no air conditioning. I will never have my car serviced here again and do not recommend it to anyone else. More