
World Toyota
Atlanta, GA
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I had the best customer service from mr Elias he was so nice went over and beyond to make sure I had fast friendly and accurate service he is amazing nice went over and beyond to make sure I had fast friendly and accurate service he is amazing More
It was a pleasant experience at the dealership, they really take care of your vehicle in the service department, i leave felling confident that my vehicles are serviced correctly..thanks again! really take care of your vehicle in the service department, i leave felling confident that my vehicles are serviced correctly..thanks again! More
Roy Samuel was an excellent Toyota salesman who understood what car I would want and found exactly that car. He was helpful, kind, patient, informative, and efficient. He kept me in the know abou understood what car I would want and found exactly that car. He was helpful, kind, patient, informative, and efficient. He kept me in the know about my opportunities at World Toyota to the best of his knowledge. I highly recommend working with Roy Samuel. Respectfully, Carol Wien More
Chandra Mayo is the person that worked with me to put me in a new Toyota Tundra. She is the reason I will come back to World Toyota when I trade in for a new Toyota. Her professionalism, kindness, making me in a new Toyota Tundra. She is the reason I will come back to World Toyota when I trade in for a new Toyota. Her professionalism, kindness, making me feel very comfortable in a stressful situation was unparrelled. I have been purchasing my own cars since I was 18 years old and I am 56 and this was by far the best experience I have had at a car dealership. Chandra work with me and kept me informed as we went through the car buying process along with the other professionals at World Toyota. Chandra is an outstanding individual and as I observed a great Team player. Once again Chandra is the reason I will return for my next Toyota and the reason I will recommend World Toyota to whomever I speak with about my vehicle. More
Chandra Mayo was very professional, courteous, and extremely patient. My husband and I were stuck in an impossible situation with a previous lease. She went above and beyond to make sure we were able extremely patient. My husband and I were stuck in an impossible situation with a previous lease. She went above and beyond to make sure we were able to find a car that was both reliable and affordable. We finally purchased a vehicle after our third visit back to the dealership. She was incredibly understanding of our situation and did everything in her power to help us. We are very satisfied with our brand new Toyota Camry. I will definitely recommend her and return for future purchases. More
I have been a customer here for 5 years and have always received excellent service. Jerry Bearden is a great person to work with. Highly recommend... received excellent service. Jerry Bearden is a great person to work with. Highly recommend... More
George Ofori was just incredible. I came in knowing exactly what vehicle I wanted and George worked tirelessly to make a deal that I was happy with. I would highly recommend him! And when it came to na exactly what vehicle I wanted and George worked tirelessly to make a deal that I was happy with. I would highly recommend him! And when it came to nailing down the financing numbers July Zavala was extremely professional and knowledgeable. I am very happy with the car and want to thank these gentleman for making my purchase experience the best! More
On a business trip to TX I managed to loose both sets of keys to my Toyoda 4 Runner. The car was parked at Atlanta Airport, hence , no way home other than the train to the nearest station to my home. I late keys to my Toyoda 4 Runner. The car was parked at Atlanta Airport, hence , no way home other than the train to the nearest station to my home. I later found out replacment keys, due to the chip in each unit would cost some $800! Dumas of World Toyota, digging into his extensive expirence in the service field was able to come up with a much less expensive work around. You just don't find service folks these days with the kind of initiave Dumas displayed in assistaning me. Thanks Dumas. Cheers, Ned Quenzer Loyal World Toyota Customer More
I purchased a vehicle this past weekend and had a great buying experience. Larry was knowledable, courteous, and diligent on get us what we wanted and getting us on our way. buying experience. Larry was knowledable, courteous, and diligent on get us what we wanted and getting us on our way. More
Terry Allen (Peachtree Industrial - Atlanta World Toyota service dept) went above and beyond – wonderful service. Had parked my minivan under what turned into a waterfall from a roof. Noticed a few minute service dept) went above and beyond – wonderful service. Had parked my minivan under what turned into a waterfall from a roof. Noticed a few minutes later water dripping from sunglass storage inside roof. Van was then parked in driveway for one week, and mold exploded thru interior. Spent 3 hours on the phone trying to find someone to fix. Leak repair places would repair a leak but not deal with mold nor headliner (interior of roof). Collision places would fix roof interior, but not leaks or mold. Mold places only dealt with buildings not vans. Other dealer said they could replace roof interior, but would send out for leak repair, and that I’d have to find a 3rd place to address mold. Finally reached Terry Allen. He said to bring it in and they’d help as best they could. In the end, involved removing/inspecting roof interior, removing/reinstalling all carpet (water was found forced in at back lift gate), doing an interior treatment when the air system smelled even after filter & carpet replacement, and coordinating an insurance claim. My young daughter has asthma, and the van was critical to transport my son’s wheelchair. Terry restored an 8 year old van that we would not have been able to safely use to a condition better than it used to be, including finding out from vendors how they addressed mold. P.S. the van had what amounted to a fire hose aimed at it, so the water entry was not due to a design failure. Summary: Best customer experience I’ve had with a vehicle since I started driving 30 years ago. More