
World Toyota
Atlanta, GA
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I needed a trade in. Mr. Samuel was quick, thorough and got me a great price for my trade in. I would recommend him and his dealership at large to anyone looking for an automobile. got me a great price for my trade in. I would recommend him and his dealership at large to anyone looking for an automobile. More
After several attempts at another Toyota Dealership, World Toyota was my last effort at trying to get my Matrix repaired. There had been an obnoxious noise coming form my rear left wheel, driver's side. World Toyota was my last effort at trying to get my Matrix repaired. There had been an obnoxious noise coming form my rear left wheel, driver's side. My car was taken in and the dealership gave me rental car The first attempt was not successful as the initial diagnosis was brake pad failure. The noise returned and I contacted Chris. This time the General Manager involved and said he would do whateverbittook to repair the car. Thankfully, the service agent I was assigned listened to the history of the repair. He immediately stated that he thought it was a loose wheel bearing. Again, the dealershp gave me car rental. He was right. There was a loose wheel bearing The car was fixed and the noise has not returned. There is no hesitation that this facility will be where I take my car as long as I own it. More
I have worked with Roy to purchase two cars later in the year. Even though I was simply a prospect and not making a purchase on that very day, Roy was very friendly and helpful. I am sure this will be the s year. Even though I was simply a prospect and not making a purchase on that very day, Roy was very friendly and helpful. I am sure this will be the start of a long-time relationship between me and the dealership. I recommend this dealership and especially Roy Samuel without a doubt to all who are considering a Toyota. -Burak Ecevit More
This dealer ship is excellent in customer service. This dealer ship is excellent in customer service. Everyone is really friendly when you walk in their all smiling. I bought a used 2009 Camery from R This dealer ship is excellent in customer service. Everyone is really friendly when you walk in their all smiling. I bought a used 2009 Camery from Roy Samuel, and he was really good with finding me a car within my budget that I will enjoy. My mother has previouly bought two cars from Roy before so I knew I was in good hands. More
They respond very fast to our inquiry by phone (Mr. Pedro Martinez). Chandra was very welcoming, emphatetic and professional. They were very active to find the best finantial scenario for us (July Zavala). Martinez). Chandra was very welcoming, emphatetic and professional. They were very active to find the best finantial scenario for us (July Zavala). More
I had a great experience and felt comfortable that I was I had a great experience and felt comfortable that I was getting a good deal. Roy Samuel, my salesman, was great to work with due to his honesty, p I had a great experience and felt comfortable that I was getting a good deal. Roy Samuel, my salesman, was great to work with due to his honesty, professionalism and customer service. Additionally, other members of the World Toyota team I encountered were very polite and helpful. Thank you for everything, I'm happy with my new 4Runner. More
AVOID World Toyota Service Dept - They are PIRATES! I AVOID World Toyota Service Dept - They are PIRATES! I took my Sienna in to get some extra keys made and have a minor recall item serviced. Over the p AVOID World Toyota Service Dept - They are PIRATES! I took my Sienna in to get some extra keys made and have a minor recall item serviced. Over the phone, I was told it would cost $30/key. When I got there, I was told it would cost $150. I reluctantly told them to go ahead. Once they had my van in the shop, the price went up to $300. I told them 'no thanks' and asked for my van back. Ever since, it has made a funny rattle when starting. I finally figured out why - one of the engine mount bolts had been loosened 3 or 4 turns (almost all the way out). There is no doubt in my mind that World Toyota loosened that bolt. No way will I EVER go back to World Toyota. More
I have now purchased two 2011 Toyota Camry's from World Toyota working directly with their employee, Mike Fisers. Mike is very knowledgeable and easy to work with. Everyone at World Toyota has been a plea Toyota working directly with their employee, Mike Fisers. Mike is very knowledgeable and easy to work with. Everyone at World Toyota has been a pleasure to work with and I will continue to recommend both Mike and World Toyota to my friends. More
This is a great location to get your car serviced. The people at World Toyota go above and beyond to please their customers. My car was cleaned and my seat was fixed. None of which I asked for, in fact people at World Toyota go above and beyond to please their customers. My car was cleaned and my seat was fixed. None of which I asked for, in fact I forgot to tell them about my seat not pushing back all the way. I am Toyota brand loyal and will continue to go to this location for sales and service. More
I have to say, as my rating indicates, that this is one of, if not THE best experience I have had getting my car serviced. My car was ready in half the time then they had estimated, and the customer servic of, if not THE best experience I have had getting my car serviced. My car was ready in half the time then they had estimated, and the customer service was excellent all the way around. I am normally extremely picky and cranky about customer service, and I can't think of a single criticism. Dumas was friendly, gracious, and genuinely interested in taking care of my car and needs. Plus, he had a great sense of humor! I can recommend World Toyota without hesitation. More