
World Toyota
Atlanta, GA
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My complaint is with the service department. My original service representative assigned was more interested in trying to force overpriced, unneeded services and parts on me then trying to fix m My original service representative assigned was more interested in trying to force overpriced, unneeded services and parts on me then trying to fix my urgent problem which was a tire that needed to be replaced and a recall that needed to be addressed. Just to have a tire replaced I was a day and a half without my car, which was a day and a half not working. The service representative could not even be bothered to walk over to me in the waiting room to tell me they didn’t have the tire available. He called me on the phone. And when I went to get my things out of my car to take an Uber home all of my work items from the back of my car were out of my car and on the dirty shop floor with nothing between them and the dirty shop floor. It was an incredibly horrible experience and I will never take my car back to this dealership for service. More
Honestly love working with World Toyota service center. The gentlemen I worked with were so sweet, communicated well, and were very patient. I couldn’t ask for better service. The gentlemen I worked with were so sweet, communicated well, and were very patient. I couldn’t ask for better service. More
Phillip Vo was extremely thorough and attentive to the work. Excellent care and attention to detail! Highly recommend this dealership for your maintenance needs. work. Excellent care and attention to detail! Highly recommend this dealership for your maintenance needs. More
Jessica was very exceptional. She handle my interest in owning a new car as an importance to her and the team. I really appreciate her help She handle my interest in owning a new car as an importance to her and the team. I really appreciate her help More