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World Toyota

Atlanta, GA

4.4
1,994 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,994 reviews

April 27, 2025

I had to wait 20 min or more. Once I was checked in all was well More

by tsparks48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajee Francis.
Apr 28, 2025 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

The assistant service Manager Mr. Francis was very helpful and informative in getting my vehicle in and out in a very timely manner. He kept me updated from time to time as to the pro More

by walla0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae Francis
Apr 28, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

Everything went extremely smooth. I am satisfied with the service and care that Rachel provided. More

by Beverley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Atsemet
Apr 28, 2025 -

World Toyota responded

Hi Beverley, we're happy you found our staff to be supportive during your experience here at World Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Found the car I wanted at World Toyota in Atlanta. Salesman was very polite and easy to work with. Credit manager was also polite and easy to work with. A decent car buying experience. Just plan to wa More

by hosmerm770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Morales, Eric T.
Apr 27, 2025 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Appointment was easy. long wait even though there were not too many cars.we were offered complimentary car wash but was not washed.representative was good. More

by rhalkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 28, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent visit. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at the information provided below. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia Service Director World Toyota (918) 491-7210 wgarcia@worldtoyota.com

April 24, 2025

The staff answered my rather grumpy questions well and kept me informed about the process. They were able to finish the work much more quickly than initially projected. More

by Georgia.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He introduced himself but I don’t recall his name - sorry!
Apr 27, 2025 -

World Toyota responded

Hi Georgia, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2025

When I walked in the office, nobody acknowledge me. I had to ask someone at one of the desks. What would it was the procedure? He told me to go out and get in line in the bay area. I did that and I was More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny
Apr 25, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent visit. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at the information provided below. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia Service Director World Toyota wgarcia@worldtoyota.com

April 21, 2025

Eric Matson’s the best service advisor that I’ve ever worked with always takes amazing care of me and anyone else I send to him I’ve been taking my 2017 Highlander since I bought it if you ever go to Wor More

by mitchfrohman1
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Apr 23, 2025 -

World Toyota responded

Hello, we're happy you found our staff member Eric to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2025

I have found a good service advisor in “Alana”. That makes things easy. See you again next year. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Apr 21, 2025 -

World Toyota responded

Hi Tim, we're happy you found our staff to be supportive during your experience here at World Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2025

Eric my service advisor is excellent at what he does, always has been. Taking my vehicle to World Toyota for service is the best decision I’ve made. More

by davidsroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Apr 18, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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