
World Toyota
Atlanta, GA
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I was helped by friendly staff from the moment I drove up! I worked with Ian and was so impressed by his professionalism and courtesy. I dropped my car off for an oil change and also a general inspection up! I worked with Ian and was so impressed by his professionalism and courtesy. I dropped my car off for an oil change and also a general inspection for any other problems. When I got back to pick up my car, there was a very detailed description of the issues that were found. Ian answered all of my questions about the problems very thorughly and never made me feel pressured to spend a lot of money. He actually told me which things hoenstly needed to get handled first and which things could wait. The actual work done on the car could not have been done better - I noticed a difference right away in the way that it drives. The prices were competitive as well! I could not be more pleased with the experience I had at World Toyota... they will have my business for everything from now on. More
As always, the level of customer service at World Toyota remains unparalleled. Took my truck in for its first 5000-mile service with an out-of-date complimentary coupon I received upon purchase of the vehi remains unparalleled. Took my truck in for its first 5000-mile service with an out-of-date complimentary coupon I received upon purchase of the vehicle, which was redeemed without any issue. Truck was serviced and back on the road within an hour, as promised. I look forward to doing continued business with the fine staff at World Toyota. More
Chandra Mayo and the whole World Toyota team was a joy to work with. After visiting several other dealerships in the area and being disappointed by their lack of service and knowledge, I was so happy to be a work with. After visiting several other dealerships in the area and being disappointed by their lack of service and knowledge, I was so happy to be able to work with such a great team at World Toyota. This was my first time buying a car and Chandra was wonderful in explaining everything to me. I def. recommend going to Mayo for any of your needs. She is great! More
Roy Samuel is an excellent salesman. I came into get an oil change for my old car and while I was waiting I decided to walk over to look at the new cars. I had no intentions of buying a new car. Roy greete oil change for my old car and while I was waiting I decided to walk over to look at the new cars. I had no intentions of buying a new car. Roy greeted me and showed me everything about the car I was interested in. He was very informative. A job well done! More
Hi, We purchased our first new car in world toyota with Hi, We purchased our first new car in world toyota with the help of sale consultant Roy Samuel,He helped us in getting very good deal,he was very co Hi, We purchased our first new car in world toyota with the help of sale consultant Roy Samuel,He helped us in getting very good deal,he was very cooperative & he explained us very clearly the advantages &good deals we will be getting for purchaseing car in world toyota,he had explained all the new facilities came in our car &cleared all our doubts indetail abt different functionalities of car ,explained abt car services & car warranty the world toyota offering for new camry. He explained all the clauses & while doing paper work . More
Once in a while, if you are lucky, you encounter someone so outstanding at his or her job that you could imagine trying to hire that person away if you had your own business, especially a competing business so outstanding at his or her job that you could imagine trying to hire that person away if you had your own business, especially a competing business! In my experience, World Toyota salesperson Chandra Mayo performed at that level. Ms. Mayo was polished at greeting me, listening to me, and applying her solid knowledge of the product and the business to help me decide if I would consider buying a Toyota from her. Always responsive to my interests, she was excellent at demonstrating the features of the cars. As a negotiator, Ms. Mayo was tough but skilled. Neither aloof nor pushy, she listened first, then tirelessly explored ways of satisfying both her employer and her customer. Like many people, I do not list car shopping among my favorite activities. But thanks to Ms. Mayo’s pleasant, professional persistence, I ultimately was able to buy a new car from her and World Toyota that I am very pleased to own. As promised, she also saw to it that the minor modifications to the car that I had requested were executed to my complete satisfaction. More
Map did a great job! The work was done in a timely fashion. He explained everything to me and indicated what I additional work on the car is needed in future visits. He was extremely courteous and k fashion. He explained everything to me and indicated what I additional work on the car is needed in future visits. He was extremely courteous and knowledgable. I had a great experience and will come back. More
I can tell you buying a car from World Toyota, you got to I can tell you buying a car from World Toyota, you got to go and ask for Kara Stokes, she is by far the best car sales person I have seen, she made I can tell you buying a car from World Toyota, you got to go and ask for Kara Stokes, she is by far the best car sales person I have seen, she made is simple, easy and no pressure. Here willingness, patience and extremely friendly nature helped us get thru some of the tough discussions on price negotiations & confusion we had (no fault of hers). My daughter (8 yrs) took on to Kara so much that she keeps asking me to take her to the dealership to meet with Kara once in a while. The difference I see with World Toyota and the rest of the dealers shopping for my Prius (and I went to 5 different dealers in Atlanta) is these guys are very accommodating and everyone is patient. I can see these guys having a passion for customer satisfaction and a genuine care. World Toyota GM (Mr Jack Brennan) meets with everyone who buys the car and appreciate the business, that is quite different from what I saw with few of the other Toyota dealers who didn't care for my business and rest of the car's I have purchased in the past. I would go back to World Toyota again. Hats off to World Toyota. More
I recently took my Tundra in for routine service. I was promptly greeted as I drove into the service center and was immediately taken care of. My Service Advisor, Rachel Saparow, took care of me by explai promptly greeted as I drove into the service center and was immediately taken care of. My Service Advisor, Rachel Saparow, took care of me by explaining my options for my 15,000 mile service. I left for work and a few hours later I received an e-mail updating me on the status of my truck. A few hours after that, Rachel informed me that my truck was finished and ready for pick up. My biggest pet peeve with service departments is not getting updated during the repair process. Rachel kept me informed, which gets high marks in my book. I have been trading with this dealership since 2007. I can honestly say I have not had one bad experience in their service department. These folks are knowledgeable and professional. I will gladly continue to use their service department. George D. Krall More
I decided to do business with this dealership after being cheated and frustrated by the competition. Roy's skills were unmatched and he quickly understood what it would take to earn my business. I was able t cheated and frustrated by the competition. Roy's skills were unmatched and he quickly understood what it would take to earn my business. I was able to find my deal in a respectful, straight forward, timely and satisfactory manner. Even after the deal was signed and sealed, the G. M. as well as other managers and members of World Toyota Scion met with me to show how much they valued me as a customer. Roy promised me continued excellent customer service and he continues to stand by his promise. Thank you Roy and thank you World Toyota Scion. I wish you ALL the best! More