World Toyota

they were SO kind and helpful! ! accommodated us coming in without an appointment and did everything we needed just before the end of the day. i’m so grateful! ! accommodated us coming in without an appointment and did everything we needed just before the end of the day. i’m so grateful! More

Great service at this Peachtree industrial location ,service advisors very attentive,I would highly recommend this place. ,service advisors very attentive,I would highly recommend this place. More

Beth was extremely professional and helpful. She did not waist time. Very knowledgeable about the process. She did not waist time. Very knowledgeable about the process. More

Customer care is good They keep you informed along the way. It is comfortable if you need to wait. way. It is comfortable if you need to wait. More

I dislike the lack of customer information that no one knows anything about my account when I am there or on the phone. Get your clients a file and use it! knows anything about my account when I am there or on the phone. Get your clients a file and use it! More

Very poor communication in service department. I tried repeatedly to resolve this, and ultimately resolved to not ever come back to this dealership. I tried repeatedly to resolve this, and ultimately resolved to not ever come back to this dealership. More

Francis took great care of everything I needed in a timely manner. I went in to replace my tires, was out very quickly and also got a great deal. timely manner. I went in to replace my tires, was out very quickly and also got a great deal. More

My service professional - Eric Matson, is the best. No one services my Tundra but him and World Toyota. No one services my Tundra but him and World Toyota. More

We have been taking our Toyotas to World Toyota for many years, even bought our current one from them in ‘07. This is our third Sienna. This was a routine service for 60K mileage. I appreciated the ease o years, even bought our current one from them in ‘07. This is our third Sienna. This was a routine service for 60K mileage. I appreciated the ease of getting this done, the friendly professional way Ms Rajea treated me and the fact that there was no pressure to sell me options that I denied at this time. My 40+ son was sure I would be pressured for unnecessary service but that was not the case. The waiting room was comfortable, the time to complete was even a little less than suggested on checking in. I will be back. More

This place is beyond disappointing. I had a 7:15am appointment for an oil change and didn’t leave till almost 11am. I was told it would take about an hour. I was told I needed a new bat I had a 7:15am appointment for an oil change and didn’t leave till almost 11am. I was told it would take about an hour. I was told I needed a new battery when my battery was replaced less than a year ago. Same with my windshield wipers - also not even a year old. They changed my brakes a few months ago and my brakes still squeal. I asked them to take a look and they blamed it on rust which they didn’t bother to mention when they replaced the brakes. If there were less stars to give, I would. I could go on about the service adviser arguing with me over text but what’s the point. I will never take my vehicle here again. This place is terrible. More