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World Toyota

Atlanta, GA

4.4
1,908 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,908 reviews

February 19, 2025

Chris Alexander was very helpful helping my with the problem she had with the alignment. We really appreciated Chris help. More

by Tommy Manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alexander
Feb 20, 2025 -

Tommy Manning responded

Thank you very much

February 18, 2025

Bottom line. Deceptive quoting for service. Did not embody integrity. Did not honor their word. Basically, failed everything the BBB uses to factor the accreditat More

by Jai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana
Feb 21, 2025 -

World Toyota responded

I apologize for the poor visit that you experienced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

February 18, 2025

I have used World Toyota for 20 years to service my Toyota 4 Runners. Saturday, Feb 15, 2025 was by far the least pleasant experience I have had with them. I called the location the week of my schedu More

by Jai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana
Feb 21, 2025 -

World Toyota responded

I apologize for the poor visit that you experienced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

February 17, 2025

Very organized. The staff is professional, and friendly. They'll be my Toyota Dealership going forward. More

by dalemichael74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KORI
Feb 18, 2025 -

World Toyota responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

February 17, 2025

World Toyota is the Best car service center I have ever been to .Rajae the service advisor was excellent with his customer service and professionalism. More

by gfran461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae Francis
Feb 18, 2025 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2025

Honestly, I wasn’t happy with my last visit. I only came due to them calling me because they had an oil change promotion for 39.95. I asked the lady that called me if there were any additional f More

by precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Feb 18, 2025 -

World Toyota responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

February 16, 2025

Service was quick and easy. My dealer was very helpful and explained everything. Good job! More

by mkvaveris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Feb 18, 2025 -

World Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 15, 2025

Service associates are knowledgeable and try to look out for you. They listen to your concerns and give you honest opinions regarding diagnostics and repairs. More

by S. Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Machado
Feb 17, 2025 -

World Toyota responded

Hi Rosa, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2025

It was very clean and the chairs are wonderful. The televisions are big enough. The chairs are Very spacious. They did not get a five star because the lounge is too far, for me from the showroom. I More

by sabrinactolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo
Feb 17, 2025 -

World Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 14, 2025

The service specialist was helpful. She even allowed me to borrow her phone charger. I found the car with tire pressure light on by the time I got home. The wipers fluid was also not More

by Sujit Dey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
Feb 17, 2025 -

World Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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