World Toyota

I have been a long time customer of World Toyota's service department and have nothing but high marks for them. They strive to make every visit as pleasant an experience as possible and they are most service department and have nothing but high marks for them. They strive to make every visit as pleasant an experience as possible and they are most attentive to the customer's concerns. Have never been disappointed with their service, professionalism or courtesy. Daniel was my most recent service representative and was most knowledgeable and helpful. I highly recommend World Toyota service department for first-rate car care. More

Greg was great in helping us get our Toyota Sienna repaired. Our minivan was hit in a parking lot and the rear bumper was damaged. Greg was very thorough and made the process as painless as possible. repaired. Our minivan was hit in a parking lot and the rear bumper was damaged. Greg was very thorough and made the process as painless as possible. We will be back if we have another incident and will recommend the body shop to friends and neighbors! More

I keep taking my car back for service to the dealership where I bought it (World Toyota) because the staff is so helpful (Daniel Joffe has helped me for several years), my car is always ready when they tel where I bought it (World Toyota) because the staff is so helpful (Daniel Joffe has helped me for several years), my car is always ready when they tell me it's going to be, they work quickly, they have a really nice waiting area with high speed internet (so you don't mind sitting and waiting for your car to get serviced), and their service prices are competitive. Plus, they've always fixed the few problems I've had with my car (I guess that's the most important!). More

If you have ever searched for a used car, you probably know that it is sometimes no easy task. At World Toyota I found an impeccable used car at an affordable price for the miles that it had on it. The sa know that it is sometimes no easy task. At World Toyota I found an impeccable used car at an affordable price for the miles that it had on it. The sales person, Chris Miller, did not pressure us like many of the other dealers in the area, and my whole experience there was pleasant. I would definitely recommend this dealership to anyone looking for great customer service and no-pressure sales. More

Customer service was excellent every one greeted me with extended hands,smiles,and very professional personalities. Quality of work was good, just a little long with processing but they all had patience an extended hands,smiles,and very professional personalities. Quality of work was good, just a little long with processing but they all had patience and the work got done and I was pleased. As for friendliness every one was friendly by walking up to me introducing themselves and welcoming me to World Toyota thanking me for doing business with World Toyota,my sales consultant Chandra Mayo is a very professional person she was excellent in helping me understand every process. My overall experience was great my needs were met and I was happy with my purchase and my new found family at World Toyota. THANKS WORLD TOYOTA FOR ALL THE LOVE AN CARING! Gilder Scott More

Our service experience was absolutely perfect! Phillip could not have been friendlier, more attentive or more efficient. We could not have asked for a better service representative, because we don't beli could not have been friendlier, more attentive or more efficient. We could not have asked for a better service representative, because we don't believe that there could be one. Thanks for hiring really good people! Tom & Janet Walsh More

I have used the collision/body shop 3 times in the last 18 months (not my fault - really) and they are first rate. They are quick and accomodating in the office, they communicate frequently as to the stat 18 months (not my fault - really) and they are first rate. They are quick and accomodating in the office, they communicate frequently as to the status of the repair, they interact well with either insurance companies or private individuals paying for the repair, and the work is excellent. Also, in the one instance where I didn't feel the repaired paint matched the old paint, they took it back and repainted to my satisfaction, without argument. I'd use them again and would recommend them to others. More

My experience with Sale Consultant, Roy Samuel, was at the top of its' class. I was feeling great while I was there going through process of selecting the right type of the car to meet my family's need. the top of its' class. I was feeling great while I was there going through process of selecting the right type of the car to meet my family's need. I was not feeling like I was being push to buy a car but to take care of my need. Roy Samuel was making sure that was done properly and professionally. I saw that was the intend of his heart and nothing more. I enjoyed and felt please with the whole process. I had a need and he was there to make sure that my need was carefully taking care of. Greatly appreciated. And now I am feeling even greater driving the right car from the WORLD TOYOTA. Mr. Roy Samuel, I thank you for your help. It means the world to me and my family. More

I had a great experience at World Toyota, and I'm sure to let everybody know. Before contacting World Toyota, I had contacted several other Metro Atlanta area Toyota dealerships to request quotes. Cobb Cou let everybody know. Before contacting World Toyota, I had contacted several other Metro Atlanta area Toyota dealerships to request quotes. Cobb County Toyota replied to me with the best quote, so I decided to visit their dealership first. From 2003 to 2004 I also worked as the weekend cashier in the service department, and I figured that Cobb Co Toyota would be nice to me and possibly willingly to give me a slightly better deal as a former employee. Boy was I wrong. They were rude, pushy, raised their voices, questioned my intelligence, and used all the lines in the book on me even though they knew I was a former employee! I left without purchasing a vehicle because they refused to come down an additional $185, and also because of how awful they were to a potential customer. When I got home, I realized the internet quote they'd given me was cheaper than what they were trying to give me that night in person. The next morning the salesman, Tom Ullom, called me and asked if I had crunched the numbers to realize what a great deal I'd walked away from. I told him that the internet quote was cheaper, and he then asked if I would purchase the vehicle if they honored the price I was quoted. A resounding no. I told him the finance manager owed me an apology and that if my husband to see how he treated me, things would have gone down differently. Tom then had the GALL to say the finance manager "...wasn't selling [me] the car." I retorted that it certainly did not help his case, though. So later that day I emailed World Toyota to see if they'd match the price, and they not only matched it, but beat it! Ken Meagher was my salesman, and he was just wonderful. During the test drive, he pointed out things here and there, but he didn't bore me to death or irritate me by trying to "sell me the car." He was just pleasant to talk to, and he has a great sense of humor. Negotiating the price wasn't painful, and I am extremely happy because I got the EXACT car I wanted within $50 of the budget I'd set for myself. When it came time for financing, I dealt with Rohan. He was great, too! He explained the 7 year extended warranty, and when I declined he said "OK." He didn't try to push it on me. If I didn't have a complaint, then people probably wouldn't believe I was an actual customer. The only *minor* complaint I have is how long the detailing took after the purchase of my car was complete, but even then, it wasn't that bad. More than anything, I think I was just really sleepy and excited to drive my new car! Seriously, is there a 6 on the rating scale? I love my 2009 Corolla XLE and World Toyota! More

Since purchase of our Toyota Tacoma in 2007 from World Toyota we have returned there exclusively for service even though we have a different dealer close by. Our service Adviser, Jerry Bearden, is a ple Toyota we have returned there exclusively for service even though we have a different dealer close by. Our service Adviser, Jerry Bearden, is a pleasure to do business with; very courteous, always prompt and very careful to cover all issues and/or questions thoroughly, both before and after service. The entire service area is structured for convenience and comfort with an area provided to work if necessary, lots of magazines/newspapers to read and of course the TV you can never escape from. The popcorn is a nice touch! We did attempt to buy our Tacoma from a nearby dealer but had problems. World Toyota approached our new car search with a "can do" attitude from the start. Good job! More