World Toyota

Outstanding and excellent customer service. US automaker car dealers need to come to Toyota to learn how to treat customers and provide such outstading customer service! My appointment time was scheduled fo car dealers need to come to Toyota to learn how to treat customers and provide such outstading customer service! My appointment time was scheduled for 7:15 am on my 2008 Prius. When I arrvied, I was promptly greeted. By 8:30 am my vehicle was ready, washed, and I was back at work. More

The price I was originally quoted was raised and then the price game began, bringing back new quotes and different salesmen to the desk until finally, the original price was agreed to. Really, a silly and in price game began, bringing back new quotes and different salesmen to the desk until finally, the original price was agreed to. Really, a silly and insulting waste of time. If you are told by the salesman that the bank will not finance you unless you purchase an additional $1800 warranty, beware! This is a really dirty trick and a bald-faced lie. I didn't appreciate being told by 3 different salesmen that the car I was interested in had just been looked at by another customer; typical sales gimmick. Also, if your credit is not that great or you don't have much credit history, they will really take advantage of you to the point of an almost illegal interest percentage -- but then again, this could be the case at most dealers in today's credit climate. The only positive from the whole experience was the actual car itself, which is a real sweet gem for a reasonable price -- and in the end, that's what really counts. Truthfully, the customer service was friendly and responsive. If they could have just left off the insulting lies, audacious hoodwinkery and shifty price game/gouge attempts, I would have recommended this dealership. More

I get my RAV 4 serviced at World Toyota and only deal with Dumas Andre. I recently purchased new tires and he was extremely patient, responsive and thorough when working with me on pricing, etc. via e-m with Dumas Andre. I recently purchased new tires and he was extremely patient, responsive and thorough when working with me on pricing, etc. via e-mail prior to my visit. When I arrived, he greeted me like an old friend and, as always, treats me as if I were his only custonmer. He's GREAT and I so appreciate his attitude and courtesy. More

Everyone I worked with at World Toyota were extremely nice as well as professional. I could not have asked for a better experience in purchasing a car. Rest assured if I ever do decide to trade in my C nice as well as professional. I could not have asked for a better experience in purchasing a car. Rest assured if I ever do decide to trade in my Camary, I will start and finish at World Toyota! More

My brother and I are both elderly and use World exclusively for service on our Toyotas. My brother purchased his Toyota from World and was pleased with their sales staff also. Everyone at exclusively for service on our Toyotas. My brother purchased his Toyota from World and was pleased with their sales staff also. Everyone at World Toyota service is smart and friendly. Over the yars, my brother and I have always dealt with Mr. Jerry Bearden in the Service Department. He is an absolute gift from G-D. He is so intelligent and always so courteous and patient with us elderly folks. He always advises us on the service necessary to keep our Toyotas in good shape without spending our hard earned, fixed, incomes unnecessarily. He never pressures us like some service representatives at other dealers do. My brother and I both can not commend Jerry and World Toyota enough. The World Toyota Team is much, much better because Jerry is on it. Thank you Jerry. Thank you World Toyota More

I just purchased a new vehicle and had some upfront work/changes made. From price to service eveything that seemed to good to be true so far has been true. A very positive expereince so far. If follow work/changes made. From price to service eveything that seemed to good to be true so far has been true. A very positive expereince so far. If follow up service remains as good, it will be a great thing. More

I am very pleased with the Toyota Yaris 2009 that I have just purchased from World Toyota. They did not push any car on me and in fact, Matthew McCormick helped me find something that would best suite me. H just purchased from World Toyota. They did not push any car on me and in fact, Matthew McCormick helped me find something that would best suite me. He kept in mind both my budget as well knowing my needs and expectation for a new car. I was able to finance the car through their finance department and Jose Ledoux was very helpful as he helped me get a monthly payment to the rate I needed to be able to make the purchase. I thought I wouldn't be able to afford a new car and was looking for a used car but I believe I got a better deal knowing that I have a 3 year warranty and a company who is willing to meet my expectations. Even after purchasing the car, everyone there is willing to continue to answer questions and assist me. They are not nice and helpful to get you to buy their car, but they still provide the same attention afterwards to make sure you are satisfied with your purchase. You never know your options until you go in to the dealership and listen to what they have to say. If anything, go ahead and contact them and you can start emailing back and forth to get initial answers answered. By the time you make it in they will be ready to make appropriate recommendations to you. More

I've worked with Service Manager Stephen Raymond at World Toyota several times, and he is always the consummate professional. He is courteous, knowledgeable and always willing to go the extra mile. His pat Toyota several times, and he is always the consummate professional. He is courteous, knowledgeable and always willing to go the extra mile. His patience and honesty are always appreciated. Thanks a bunch! More

1. They have the car that I like and I am happy with the purchase!!! 2. Great to work with. Professional attitude in dealing with customers. 3. Cordeal and very very friendly. Not pushy or tricky. 4. Tim purchase!!! 2. Great to work with. Professional attitude in dealing with customers. 3. Cordeal and very very friendly. Not pushy or tricky. 4. Timely and efficient. 5. Informative and quick. 6. Good price. 7. Trustworthy. 8. Helpful and flexible. 9. Hospitable. 10. Comfortable and fun to deal with. More

Our buying experience today just illustrated why World Toyota is rated among the top 10 in the country when it comes to Customer Service. We've been taking our other Toyota there for service and had noth Toyota is rated among the top 10 in the country when it comes to Customer Service. We've been taking our other Toyota there for service and had nothing but outstanding service, so there's no where else we would go to buy a vehicle. We spotted a great deal on a used Sienna via their internet listings and they honored that discounted price. We were in a time crunch on a Saturday. We showed up at opening 9am and were driving off the lot just under 1pm after they detailed the vehicle for us. You could tell the great teamwork that went into expediting our purchase. We love the no pressure approach and confidence all teammembers had in their product. We highly recommend Chandra M. Mayo as a Sales Consultant. She met us when we were just casually "looking" one day we took our other toyota for an oil change. Her upbeat, can-do, positive, and upfront attitude brought us back when we decided to seriously buy. She demonstrates professionalism and kept us at-ease at all times. She will bend over backwards to make a deal happen and keep customer satisfaction outstanding. We recommend her to all we meet about our outstanding carbuying experience. The business manager Will Ascensio who managed the business end (finance) was very disarming and made us feel like we were being taken care of by family. He was prompt, professional, and entertaining! Jay the Parts Manager walked us through the dealership's own online service appointment and information website and registered us for our free first oil change and wheel balance and rotation, a 5K mile service for free! The General Manager Jack Brennan came to personally greet us and tell us about the programs that World Toyota offers to it's new owners. It was great to hear a sincere Thank You for our business and that it was appreciated. We love our "new" Sienna and it's "extras", i.e. DVD player, leather interior. It drives great, looks great! It carries our precious cargo, our little 9 month old daughter. Once we spotted what we were looking for, we knew to jump on the opportunity. This dealership has inventory for all walks of life. If you spot a deal, grab it! Because if you take a moment to hesitate, someone is just behind you looking for that same product. We had such a positive car-buying experience and we look forward to the many memories and road travels ahead with no worries! Thank you World Toyota! More