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World Toyota

Atlanta, GA

4.4
1,911 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,917 reviews

February 05, 2025

Congratulations, I received very good service, and it was quick, I didn't have to wait, I'm happy with the service! More

by Betania Lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Samuel, Stacey Lowery, Dumas Andre
Feb 07, 2025 -

World Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 05, 2025

Olaniyi gave me excellent customer service. This was the second time he helped me. I will request him the next time I bring my car in. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olaniyi
Feb 07, 2025 -

World Toyota responded

Hello Wendy, we're happy you found our staff Olaniyi to be so supportive during your experience here at World Toyota. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

World Toyota has been my service dealer for Highlander. Great service and professional service advisor. More

by Mrs P
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eric Matson, service advisor
Feb 07, 2025 -

World Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

Service advisor needs to review the policy. It was my fault for not reading the fine print that I can only use 1 coupon for service. I showed the service advisor 2 coupons, 1 for the oil change More

by Mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t ask for the name
Feb 07, 2025 -

World Toyota responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

February 01, 2025

they were SO kind and helpful! ! accommodated us coming in without an appointment and did everything we needed just before the end of the day. i’m so grateful! More

by mlev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Tallent
Feb 03, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Great service at this Peachtree industrial location ,service advisors very attentive,I would highly recommend this place. More

by Gary Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Feb 03, 2025 -

World Toyota responded

Hello Gary, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Beth was extremely professional and helpful. She did not waist time. Very knowledgeable about the process. More

by Jmrichards7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Seigall
Feb 01, 2025 -

World Toyota responded

Hi, we're happy to hear you had such a positive experience with Beth! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Customer care is good They keep you informed along the way. It is comfortable if you need to wait. More

by dbhughes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tahirou, Bah
Feb 03, 2025 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2025

I dislike the lack of customer information that no one knows anything about my account when I am there or on the phone. Get your clients a file and use it! More

by rosewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Allen, Tim Campbell, Dustin Nelson
Feb 01, 2025 -

World Toyota responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

January 27, 2025

Very poor communication in service department. I tried repeatedly to resolve this, and ultimately resolved to not ever come back to this dealership. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn
Feb 01, 2025 -

World Toyota responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

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