World Toyota
Atlanta, GA
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I have been a customer of World Toyota since 1998. That speaks volumes, in and of itself! With our purchase of our new Tacoma, we had a more than EXCELLENT experience (is that possible?). From our fi speaks volumes, in and of itself! With our purchase of our new Tacoma, we had a more than EXCELLENT experience (is that possible?). From our first on-line contact with Korunn to the phone calls that followed to scheduling an appointment, to our initial reception and introduction to Korunn & Mohammad, to "working the deal" with Mike, to completing the paperwork with Rohan, to considering accessories with Jay (GO VOLS), to taking possession from Steven...it could not have been better! The courtesy & genuine concern of ALL the employees, their thoroughness in every aspect of making our purchase, and their follow-thru afterward are unequalled by any other retail business we know. WORLD TOYOTA does not just sell, they provide SERVICE to their customers. We have always taken our 2004 Solara to the Service Dept and it still runs and looks like NEW (thanks Steven). We have, and will continue to, recommend this dealership to anyone we know who is "in the market". THANK YOU WORLD TOYOTA! And congratulations on winning the PRESIDENT'S Award. Your dealership truly deserves such praiseworthy recognition. More
On February 18 2009, I assisted my Grand-Daughter in arranging for replacement of her transmission, 1997 Toyoto Camery, at World Toyoto Atlanta, Georgia. Since I live in Wisconsin, it was necessary to arranging for replacement of her transmission, 1997 Toyoto Camery, at World Toyoto Atlanta, Georgia. Since I live in Wisconsin, it was necessary to arrange for the repair by phone. My experience was very positive. The service advisor, Mr. Map Mouth was extremely courteous, very knowlegable, and comunicated with me long distance, several times, in a timely manner. I woud rate my experience a 5 out of 5. More
Hee Soo was very polite and courteous in handling my recent car service. He explained all that was going to occur in the 60,000 mile service and explained all that was done to complete the service. He recent car service. He explained all that was going to occur in the 60,000 mile service and explained all that was done to complete the service. He was also very helpful in getting me to the shuttle to train station and arranging for a pick up back to the dealer. More
Very good experience after having a bad one at another dealership. Muhamed and the rest of the crew took very good care of me and my car purchase. Overall I am very pleased with my purchase, the upgrades, dealership. Muhamed and the rest of the crew took very good care of me and my car purchase. Overall I am very pleased with my purchase, the upgrades, and the customer satisfaction I received from the moment I walked into the door to after obtaining possession. I recommend this dealer to anyone looking for a new or used vehicle. More
Map Mouth was helpful to me on the phone (I called him twice) and in person when I arrived at the dealer. He explained (showed me on the caqr) a notation on the service bill when I did not understand it. twice) and in person when I arrived at the dealer. He explained (showed me on the caqr) a notation on the service bill when I did not understand it. The dealership had a very nice waiting area with comfortable upholstered chairs and also small tables and chairs. I enjoyed the free popcorn and coffee while I waited. I will definitely return to World Toyota for future maintenance on my Prius. More
MR JOFFE WAS EXTREMELY HELPFUL, KNOWLEDGEABLE AND COURTEOUS. HE IS THE KIND OF PERSON THAT BRINGS CUSTOMERS BACK. WE HEAR MOST OF THE TIME ABOUT PROBLEMS THAT PEOPLE HAVE USUALLY THAT THE DEALER COURTEOUS. HE IS THE KIND OF PERSON THAT BRINGS CUSTOMERS BACK. WE HEAR MOST OF THE TIME ABOUT PROBLEMS THAT PEOPLE HAVE USUALLY THAT THE DEALER DID NOT DO SOMETHING. AFTER RETIRING FROM THE AUTOMOTIVE BUSINESS IT IS ALWAYS A PLEASURE TO HEAR GOOD THINGS More
I service both my Toyota's at World Toyota in Atlanta, GA . I have always received great service! My advisor Daniel is wonderful - he is very friendly, knowledgeable and honest. I would never have my cars se . I have always received great service! My advisor Daniel is wonderful - he is very friendly, knowledgeable and honest. I would never have my cars serviced at any other dealership or shop. Great job - Keep up the good work! More
In search of a Toyota dealer to help me maintain our older model Camry LE, I have found Mr. Hong and Atlanta Toyota to be extremely knowledgeable and professional in everyway. Mr. Hong understands my a older model Camry LE, I have found Mr. Hong and Atlanta Toyota to be extremely knowledgeable and professional in everyway. Mr. Hong understands my arm waving descriptions of car noise and the quality/accurate work by the service technicians never has me returning to have the same problem fixed like I have experienced with other repair stations. Mr. Hong is straight forward and open with his explanations and always keeps me informed as to the status of the repair. No surprises after you leave the car with the car always being ready when they told me and the cost of the repairs have always been very reasonable. As I look to replace my pick-up truck, Mr. Hong and World Toyota's service department have earned mt interest in being a World Toyota's new car owner. More
So far, this has been the best car buying experience I've had. Their customer service from sale to delivery has been excellent, and I would recommend them to others. Roy was very patient, accommodating, had. Their customer service from sale to delivery has been excellent, and I would recommend them to others. Roy was very patient, accommodating, flexible and gracious. At no time did I feel pressured to make a purchase. He calmly and thoroughly explained the purchasing process and after the purchase, he followed up (on his day off) to make sure I was satisfied with the service I received for the accessories that were installed. I was especially grateful for his flexibility. On one occasion he came in during the evening on his day off! Jay was very thorough in explaining available options and for arranging the installation of the accessories I chose. Several days after delivery, I sent Jay an e-mail asking about door edge molding. He responded to me by actually giving me a call to advise me about the part. Both these gentlemen, I can honestly say, have made this purchase a truly pleasant experience. I might also add that others who I met during this process, General Manager Brennan, the gentleman who accepted my offer, the business manager, and staff who greeted me as I entered and browsed through the dealership were very professional and grateful for my business. More
Brady Jansen was very responsive, helpful and kept me very informed about my car. I used World Collison one year ago and was so pleased that when I got in an accident recently I immediately went back to very informed about my car. I used World Collison one year ago and was so pleased that when I got in an accident recently I immediately went back to World collison and asked for Brady. Again, he was very responsive, helpful and kept me informed. Brady gets 5 stars for customer service! More


