World Toyota

Great service, great communication about everything including the timeline to complete the repair and what else needs to potentially be addressed in the future. including the timeline to complete the repair and what else needs to potentially be addressed in the future. More

Very good service Jeffrey he did a great job he explaining for me what I need to know about my car thank you explaining for me what I need to know about my car thank you More

Excellent personal fast service. Very professional. Xxxxxxxxxx cxxxx xxxxxx cxxxx xxxxxx xxxx xxx x cx Very professional. Xxxxxxxxxx cxxxx xxxxxx cxxxx xxxxxx xxxx xxx x cx More

Highly recommend Eric in service. Great communicator! Plus, he listens to his clients. You can trust what he says and he stands by his word. Great communicator! Plus, he listens to his clients. You can trust what he says and he stands by his word. More

Fast, friendly, and easy! Who could ask for more!! I will keep going back always. Who could ask for more!! I will keep going back always. More

Very good service and the clients do a very great job and overall it was very good service and overall it was very good service More

Chris Alexander was very helpful helping my with the problem she had with the alignment. We really appreciated Chris help. problem she had with the alignment. We really appreciated Chris help. More

I have used World Toyota for 20 years to service my Toyota 4 Runners. Saturday, Feb 15, 2025 was by far the least pleasant experience I have had with them. I called the location the week of my schedu Toyota 4 Runners. Saturday, Feb 15, 2025 was by far the least pleasant experience I have had with them. I called the location the week of my scheduled appt and spoke with a lady in the Service Dept. Based on the miles on my vehicle, she quoted me 3 options of service I could choose from for my 100K miles service. On the day of my appt, was quoted something entirely different, $300 different and that was my ONLY option. I contested but the service rep remained firm in what my option was, which really wasn't an option. I found some coupons, which totaled $70 that she allowed me to apply to my invoice. Which basically covered the tax. She did offer me a payment option, When I pressed the issue more about the discrepancy in the cost, I was told I spoke with someone in corporate and they don't typically have an idea of what a vehicle may need. I stated that I dialed i to the local number. Further more, she didn't do anything more with my vehicle than the person on the phone. I verbalized the current odometer reading to the person one the phone, and she just took a picture of the odometer. Fast forward, upon my return to pick up my vehicle, I shared with her, as an employee of the BBB, the experience I had that day defiled many of the "BBB's Standards of Trust." She politely smiled and collected my payment. I planned to purchase my new set of tires next month from this location but definitely will not after this horrible experience. I am sure a tire dealer will welcome my business. More

Bottom line. Deceptive quoting for service. Did not embody integrity. Did not honor their word. Basically, failed everything the BBB uses to factor the accreditat Deceptive quoting for service. Did not embody integrity. Did not honor their word. Basically, failed everything the BBB uses to factor the accreditation worthiness of a business. Very disappointing experience. With over 20 years of having vehicles serviced at this location. More

World Toyota is the Best car service center I have ever been to .Rajae the service advisor was excellent with his customer service and professionalism. been to .Rajae the service advisor was excellent with his customer service and professionalism. More