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World Toyota

Atlanta, GA

4.4
1,931 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,931 reviews

January 10, 2025

Service agent Joe made process easy. He answered all my questions, was pleasant and knowledgeable. More

by Villa Felice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent Joseph
Jan 11, 2025 -

World Toyota responded

Hi Villa, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

All problems quickly identified and corrected! Including a vexing interior water accumulation. Used my free oil change coupon just before it expired. Glen, my service rep was superb! More

by Steve Wassilak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen?, Timothy?
Jan 12, 2025 -

World Toyota responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please don't hesitate to reach out to us if there's anything more we can do!

January 09, 2025

while I’m glad my car received repairs, I had some of the WORST customer service from one of their reps, Paul. He gave me the run around regarding getting my car to their body shop area. Apparently the to More

by bedingburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Jan 11, 2025 -

World Toyota responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

January 09, 2025

Always courteous and thorough in repairing my car. Service center is prompt. I have taken my vehicle many times. Always the same level of service. More

by Gwbrownga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous, Jr
Jan 11, 2025 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

The Service Rep seemed friendly and engaging initially, but my opinion changed later. He over promised and under delivered. It took 3 hours for an oil change. It took them 30 minutes to pull my car from th More

by Dsg0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Bearden
Jan 10, 2025 -

World Toyota responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager World Toyota 5800 Peachtree Industrial Blvd Atlanta, GA 30341 678-547-9002 office curtissmith@worldtoyota.com

Jan 13, 2025 -

Dsg0821 responded

It was definitely your store.

January 09, 2025

Fantastic service department. These guys are the best. If you have a Toyota you need to take care of it and get it to World Toyota! More

by Dannyartdepartment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Allen, Dumas Andre, Jerry Bearden, Tim Campbell, Aaron Carlson, Aaron Elias
Jan 10, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Paul is amazing , professional, and good guy. I would come back to see him only More

by tranan637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 10, 2025 -

World Toyota responded

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

January 07, 2025

Only in for a key fob programming but the gentleman who assisted me was both efficient and very courteous. In and out in <35 minutes. Will consider World when it’s time for regular maintenance. More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New in Service Department…didn’t catch his name unfortunately.
Jan 09, 2025 -

World Toyota responded

Hi Bradley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2025

Thank You so much for the oil change service. The guys was very acuratue and polite . More

by baevdimcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Bearden
Jan 07, 2025 -

World Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2025

I received great service and premium care here! The technicians repaired my car to great conditions based on the recommendation the service representative made from my concerns. More

by Ziada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olaniyi
Jan 06, 2025 -

World Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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