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World Toyota
Atlanta, GA
1,938 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,938 reviews
January 09, 2025
Always courteous and thorough in repairing my car. Service center is prompt. I have taken my vehicle many times. Always the same level of service. Service center is prompt. I have taken my vehicle many times. Always the same level of service. More
by Gwbrownga
Employees Worked With
Joseph Chillous, Jr
January 09, 2025
The Service Rep seemed friendly and engaging initially, but my opinion changed later. He over promised and under delivered. It took 3 hours for an oil change. It took them 30 minutes to pull my car from th but my opinion changed later. He over promised and under delivered. It took 3 hours for an oil change. It took them 30 minutes to pull my car from the garage. They wanted to charge me 100 dollars for fixing the rubber stripping around my sunroof that just needed to be popped into place. I'll never go back. Terrible experience. More
by Dsg0821
Employees Worked With
Jerry Bearden
January 09, 2025
Fantastic service department. These guys are the best. If you have a Toyota you need to take care of it and get it to World Toyota! These guys are the best. If you have a Toyota you need to take care of it and get it to World Toyota! More
by Dannyartdepartment
Employees Worked With
Terry Allen, Dumas Andre, Jerry Bearden, Tim Campbell, Aaron Carlson, Aaron Elias
January 07, 2025
Only in for a key fob programming but the gentleman who assisted me was both efficient and very courteous. In and out in <35 minutes. Will consider World when it’s time for regular maintenance. assisted me was both efficient and very courteous. In and out in <35 minutes. Will consider World when it’s time for regular maintenance. More
by Bradley
Employees Worked With
New in Service Department…didn’t catch his name unfortunately.
January 05, 2025
I received great service and premium care here! The technicians repaired my car to great conditions based on the recommendation the service representative made from my concerns. The technicians repaired my car to great conditions based on the recommendation the service representative made from my concerns. More
by Ziada
Employees Worked With
Olaniyi
January 05, 2025
Second bad experience with this dealership. First, I had an issue with getting a second key for my car, which they said they had, but later informed me they didn't. Had I bought the second key First, I had an issue with getting a second key for my car, which they said they had, but later informed me they didn't. Had I bought the second key at the time of the purchase, as I originally planned, I would’ve received a better discount and avoided the back-and-forth for the past six months. Now, I went in for a quick car maintenance and ended up with scratches on my car that weren’t there previously. More
by JA
Employees Worked With
World Toyota
January 04, 2025
Bad experience. 4 hours for a 1.5 hr job. Didn’t do what was needed and what was completed was incomplete. Poor communication as well. 4 hours for a 1.5 hr job. Didn’t do what was needed and what was completed was incomplete. Poor communication as well. More
by jason.cherry
Employees Worked With
Assistant manager
January 03, 2025
They’re very slow. Don’t bother making an appointment, it won’t help. I was there for 3ish hours for an oil change and tire rotation. They do not care whatsoever. Go so Don’t bother making an appointment, it won’t help. I was there for 3ish hours for an oil change and tire rotation. They do not care whatsoever. Go somewhere else. My service was free with Toyotacare and even then I feel it cost too much. More
by MTap
Employees Worked With
Not listed.
