World Toyota

Friendly,reliable and knowledgeable in the business of keeping the vehicle performing at its best for the customers at affordable price. keeping the vehicle performing at its best for the customers at affordable price. More

Horrible customer service, this was my second time going to the peachtree location for a super small maintenance checkup and oil change. In both of my experiences at that specific location, I’ve experienced to the peachtree location for a super small maintenance checkup and oil change. In both of my experiences at that specific location, I’ve experienced the absolute worst customer service from 2 different advisors. The last advisor I saw, Destiny, was completely rude and condescending towards me for no apparent reason and insulted my intelligence. I don’t appreciate that especially when I am a paying, loyal, customer of Toyota purchasing over 10-15 cars as well as servicing with y’all over the last 2 decades in ~5 different states in the US. I recently purchased a Camry and a Rav 4 from the Toyota in Gwinnett/Stone Mountain and the customer service was absolutely great and exceptional. Even if my Toyota broke down next door to this location and would require their service, with no hesitation or even the slightest thought, I’D decline. Their service reps need a whole new training program on customer service and need to be reviewed based on performance. I feel horrible for the elders that have no choice or help but to deal with incompetent employees who simply do not like the job that they signed up for. Definitely do not recommend, at least until they have a reorg and lay off the entire team (first line of defense) that essentially is the face and initial representation of ENTIRE BRAND/COMPANY. Especially considering this location being great for business, they definitely need to turn things around for the better. More

I recently purchased a preowned car for my daughter. Diego was very helpful and is joy to work with. I have never had such a quick pain free car buying experience! Diego was very helpful and is joy to work with. I have never had such a quick pain free car buying experience! More

Visiting Toyota Dealer ship I get reliable , proffetional services.Philip is always proffetional Toyota dealer eployee.Thank You! services.Philip is always proffetional Toyota dealer eployee.Thank You! More

Staff were welcoming, helpful and professional! Service was completed in time frame quoted. Continuously updated during service on vehicle. Great service. Service was completed in time frame quoted. Continuously updated during service on vehicle. Great service. More

We have bought 4 vehicles from World Toyota. We love it there we always see Hasan in sales he is the best! And we always take our cars and trucks back to world toyota for service even though it' We love it there we always see Hasan in sales he is the best! And we always take our cars and trucks back to world toyota for service even though it's a long drive because the service is excellent. We always use Jeff V. As our service advisor and he always makes our experience great and worth the drive. Jeff is the best in service he is the reason we pass another toyota dealership and go all the way back out to world toyota for all our service needs. More

Thank you Paul! You made this service process very insightful, and you were very attentive and caring! Prices were very reasonable. Cannot say thank you enough. You made this service process very insightful, and you were very attentive and caring! Prices were very reasonable. Cannot say thank you enough. More

The man at the service department (Gene Knox), was friendly and cooperative in helping me get my car repaired. friendly and cooperative in helping me get my car repaired. More

The service department is always so helpful, friendly, and wonderful to work with. They make it easy to do your cars needed maintenance. and wonderful to work with. They make it easy to do your cars needed maintenance. More

My experience was excellent. My service advisor was attentive and knew exactly how to take care of my car. My service advisor was attentive and knew exactly how to take care of my car. More