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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,922 Reviews
Call Dealership (678) 547-9000
View Awards

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,922 reviews

November 21, 2024

Philip Vo provided excellent service at World Toyota. Very professional and great to work with More

by pA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Report | Print
Nov 23, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

Easy reservation. Clear communication…someone was on the other side of the text. Philip is a great service manager. More

by jbchun87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
Nov 22, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

Dealer failed to meet item listed within appointment. In addition to complete suggested repairs that had been approved via their platform. More

by Keren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny
Report | Print
Nov 23, 2024 -

World Toyota responded

Keren, I’m sorry for the inconvenience you faced regarding the repairs that were not completed. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at curtissmith@worldtoyota.com. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager

November 20, 2024

Service rep was great . Car was ready when promised . Thank you. Great work.Thank you More

by smadhany
Recommend Dealer
Yes
Employees Worked With
Alana
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Nov 22, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2024

The dealership was very busy but my service agent did all she could to complete my cars service in a timely manner. Her name is Destiny Wiggins and I give her an excellent review More

by surghc1
Recommend Dealer
Yes
Employees Worked With
Destiny wiggins
Report | Print
Nov 21, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Destiny here at World Toyota! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Bought new Land Cruiser . Sales rep not well informed. Tedious with follow up details Service Dept took 2 1/2 hours to do just oil change despite having an appointment More

by Caldwell.Zimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 21, 2024 -

World Toyota responded

Caldwell.Zimmerman, Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Should you require any assistance please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Curtis Smith General Manager curtissmith@worldtoyota.com

November 16, 2024

Went above and beyond to get the work done to save me time and another visit to the dealer. Thanks a ton. More

by jqueen54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Clark
Report | Print
Nov 19, 2024 -

World Toyota responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

November 16, 2024

Great service experience! I scheduled an appointment and I was done in 30 minutes with an oil change and tire rotation! Glen was a great advisor! Highly recommend! More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Knox
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Nov 19, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

November 16, 2024

The dealership was a good experience and David Castro and Jeffrey Henao gaved me the info I needed I will be back. More

by rcqb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Castro, Jeffrey Henao
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Nov 19, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Not the best communication and thoroughness within the service department. Everyone was somewhat kind and respectful, but not helpful or resourceful. More

by Doesnt matter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
Report | Print
Nov 21, 2024 -

World Toyota responded

Doesnt matter, I’m sorry to hear about the trouble you're having with our service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Curtis Smith General Manager curtissmith@worldtoyota.com

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