World Toyota

while I’m glad my car received repairs, I had some of the WORST customer service from one of their reps, Paul. He gave me the run around regarding getting my car to their body shop area. Apparently the to WORST customer service from one of their reps, Paul. He gave me the run around regarding getting my car to their body shop area. Apparently the tow truck dropped my car in their lot, but instead of calling their body shop which is directly behind the dealership. He requested I pay for a tow service to move my car. Thanks to David, who works in the body shop for stepping in and handling the situation. He explained all Paul needed to do was call the body shop so they can easily move my car. I would think I huge dealership with a body shop would be able to take care of this with no issue. Especially since this was the same facility I received my car from. I had to experience all this during the Christmas Holiday, I then got a follow up from Paul express how this was all above his pay grade….. NEVER AGAIN! More

Paul is amazing , professional, and good guy. I would come back to see him only I would come back to see him only More

Only in for a key fob programming but the gentleman who assisted me was both efficient and very courteous. In and out in <35 minutes. Will consider World when it’s time for regular maintenance. assisted me was both efficient and very courteous. In and out in <35 minutes. Will consider World when it’s time for regular maintenance. More

Thank You so much for the oil change service. The guys was very acuratue and polite . The guys was very acuratue and polite . More

I received great service and premium care here! The technicians repaired my car to great conditions based on the recommendation the service representative made from my concerns. The technicians repaired my car to great conditions based on the recommendation the service representative made from my concerns. More

Second bad experience with this dealership. First, I had an issue with getting a second key for my car, which they said they had, but later informed me they didn't. Had I bought the second key First, I had an issue with getting a second key for my car, which they said they had, but later informed me they didn't. Had I bought the second key at the time of the purchase, as I originally planned, I would’ve received a better discount and avoided the back-and-forth for the past six months. Now, I went in for a quick car maintenance and ended up with scratches on my car that weren’t there previously. More

Bad experience. 4 hours for a 1.5 hr job. Didn’t do what was needed and what was completed was incomplete. Poor communication as well. 4 hours for a 1.5 hr job. Didn’t do what was needed and what was completed was incomplete. Poor communication as well. More

They’re very slow. Don’t bother making an appointment, it won’t help. I was there for 3ish hours for an oil change and tire rotation. They do not care whatsoever. Go so Don’t bother making an appointment, it won’t help. I was there for 3ish hours for an oil change and tire rotation. They do not care whatsoever. Go somewhere else. My service was free with Toyotacare and even then I feel it cost too much. More

I had a great experience purchasing my car at world Toyota. Diego and Daniela helped me a lot and got a great deal on my 2024 Corolla GR premium Toyota. Diego and Daniela helped me a lot and got a great deal on my 2024 Corolla GR premium More

The service was excellent. Thanks to manager and her team. No more problems with my 2008 Prius. Thanks to manager and her team. No more problems with my 2008 Prius. More