World Toyota

Great customer Service Rep. Kept me informed and took personal interest in my car’s servicing. Kept me informed and took personal interest in my car’s servicing. More

Finally purchasing our long awaited Grand Highlander was a smooth and pleasant process, and Bertell was great to work with along the way a smooth and pleasant process, and Bertell was great to work with along the way More

Excelente servicio, y todo el personal, empleafos muy atentos, amables, el servicio fue rapido, garantizado. atentos, amables, el servicio fue rapido, garantizado. More

Good experience i like it my advisor take care of me and he explained to me all the details of my vehicle needs he explained to me all the details of my vehicle needs More

I believe the mechanical updates were correct; however, customer care was AWFUL…cold weather and NO PLACE FOR CUSTOMERS TO SIT; so, this 75 year old widow had to stand or sit on a bench in the cold weather customer care was AWFUL…cold weather and NO PLACE FOR CUSTOMERS TO SIT; so, this 75 year old widow had to stand or sit on a bench in the cold weather outside. The plastic covered area with a few high top tables/stools was the “proper” waiting area I found; however, the area was cold and I couldn’t stay there. I finally walked down to the office of John Pitera, Service Manager, and sat in his office. When he came in I told him why I was there. He said the waiting are is 70 degrees (it was not) and he proceeded to ignore me. When I asked if there were any local restaurants I could walk to and get something to eat/drink and in which I could get warm, I was directed to Chick-fil-A was supposedly a couple of blocks away. I proceeded to walk down Peachtree industrial Boulevard Chick-fil-A. It was nowhere inside in the sidewalk ended once I reached Enterprise. I had to turn around and walk back. I til my rep to not send a 75 year old down there and explained the sidewalk ended and Chic Filet was no where in sight. Clearly this was my worst experience ever with customer service. I generally go to my Tampa Toyota Dealer where I get excellent customer service. World Toyota was the worst! More

The staff works together and support each other in attempts to give guests the best service experience possible. attempts to give guests the best service experience possible. More

It was crowded, but my car was repaired and that's all that matters to me. that matters to me. More

My name is Tam,I brought my vehicle for service as always Rahel did a great job on handling everything quickly and professionally,her positive attitude and and willingness to go extra mile for customer satis Rahel did a great job on handling everything quickly and professionally,her positive attitude and and willingness to go extra mile for customer satisfaction and her product knowledge is highly appriciated,I want to thank her and all those who work behined the seen. More

Quick and friendly service! In and out having car serviced in 45 min, great job!! In and out having car serviced in 45 min, great job!! More

Francis was very friendly and helpful. Kept me informed throughout while I waited. Thank you Kept me informed throughout while I waited. Thank you More