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World Toyota

Atlanta, GA

4.4
1,877 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,877 reviews

October 03, 2024

A far better experience than previously. Service rep Eric made sure I understood requested, essential, and recommended service. No upsell pressure, just candid assessment. When there was a d More

by B_and_T_from_Atlanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Oct 06, 2024 -

World Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 03, 2024

Had and early appointment this morning with Alana and she was great! Routine service yet she explained everything that entailed in it and gave me a time estimate that she honored truly. I really wish that th More

by MVDavila22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Oct 06, 2024 -

World Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2024

Today I received the best service ever! I was offer discounted oil change and car was washed without me asking. The advisor Rahel was the best. Very polite and very friendly. More

by Lridley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhael
Oct 26, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

My service advisor was excellent and even though I’d not made an appointment the service was courtyard timely. I’ve always had a good experience with your service department. More

by Joannbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Oct 04, 2024 -

World Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

Professional services. Everything on time.Fast and reliable service.Nice and professional people.Smile and accurate employes.Thank You! More

by baevdimcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen Scott
Oct 04, 2024 -

World Toyota responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 04, 2024 -

baevdimcho responded

Everything on time.Fast and reliable service.Nice and professional service.Smile and accurate employes.Thank You!

September 30, 2024

I been there a lot times and I’m so lucky always have the same person helping.. thanks philly you always so nice with me .. More

by Genaro Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philly
Oct 05, 2024 -

World Toyota responded

Hi Genaro, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Been here twice. First was a really great experience despite the dealership experiencing high volume that day. The second was not a great experience, despite there be More

by Mr. A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff V, had him on my first visit and he was great
Oct 02, 2024 -

World Toyota responded

We apologize for the inconsistency in your experiences. Our goal is to provide excellent customer service in every visit. Please contact us directly so we can discuss your experience. Curtis Smith, General Manager curtissmith@worldtoyota.com

September 25, 2024

I needed a 10K service and the experience was great. Kory Cunnea was very cordial and professional throughout the process. Will recommend to others. More

by Bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Cunnea
Sep 29, 2024 -

World Toyota responded

Hi Bernard, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2024

I have been dealing with World Toyota since 2007 and found them to be fair, honest and reliable. I have never had a bad experience and found their service writers to be knowledgeable and never had them More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous
Sep 28, 2024 -

World Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 24, 2024

Went for a service today and I forgot that I left my money in the car. They stole some of my money. I didn't realize until I deposited the money and see that I was 200 dollars short. I came back and t More

by datkhuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Campbell
Sep 28, 2024 -

World Toyota responded

datkhuong, I apologize that you experienced an issue with your recent service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email listed below. Curtis Smith General Manager curtissmith@worldtoyota.com

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