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World Toyota

Atlanta, GA

4.4
1,880 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,880 reviews

August 12, 2024

Eric and Rahel are very professional and helpful. A credit to the company. Good people More

by garryw52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Aug 16, 2024 -

World Toyota responded

Hi, we're happy you found Eric and Rahel to be so supportive during your experience here at World Toyota. Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2024

Service advisor was not very helpful, didn’t take time to review my inspection after my car came back from service, just told me to sign and that’s it. Also tried to tell me I didn’t need a certain service w More

by fultzquiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tahirou
Aug 12, 2024 -

World Toyota responded

I apologize for the negative experience you had with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith, General Manager

August 10, 2024

World Toyota sold me a key fog and didnt ensure it was programmed completely. Then they didn't grant my request asking to speak with a manager. Then I called again and the customer service representative More

by Angel B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn
Aug 12, 2024 -

World Toyota responded

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@group1auto.com Curtis Smith General Manager

August 10, 2024

While my experience was fine, I did have an opportunity to witness. Interaction with the elder population, which could be better. More

by ellis.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 13, 2024 -

World Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Curtis Smith General Manager curtissmith@worldtoyota.com

August 10, 2024

World Toyota always impress me with their awesome professionalism, excellent service, and friendly as well as knowledgeable representatives. I still bypass two disappointing Toyota dealerships just t More

by python26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Cunnea
Aug 11, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2024

Great service experience! I made my appointment online. The suv was ready in under an hour. More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 12, 2024 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 10, 2024

Marked my brake pads before service to replace pads. After service looked at brakes and the paint marks were still there. The pads had not been replaced. More

by talmofence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Allen
Aug 12, 2024 -

World Toyota responded

I apologize for the overall negative experience you had with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith, General Manager

August 09, 2024

My experience with the service department was great! Rahel, our service tech , explained everything and kept us advised about when the car would be ready More

by misselaineous420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel
Aug 11, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2024

Good costumes and services Juan is the best thanks very professional and fast service . I am so glad about Chamblee Wold Toyota . More

by Dinorah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Aaron Elias
Aug 07, 2024 -

World Toyota responded

Hi Dinorah, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2024

Terrible service! ! They only care about the money. I went in for a routine service and they tried to push $300 of extra services to me and even sent me a link to sign More

by frosty6446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quincy Mosley
Aug 09, 2024 -

World Toyota responded

frosty6446, We sincerely apologize for the terrible experience you had at our dealership. Your satisfaction is our top priority, and it’s clear we fell short. We understand your frustration with the unnecessary services and the battery issue. We’re committed to making things right. Your feedback is valuable to us as we strive to improve our service. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

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