World Toyota

This was my time at World Toyota and what I got was noting but courtesy and professionalism. Philip Vo was my advisor and he was awesome! noting but courtesy and professionalism. Philip Vo was my advisor and he was awesome! More

My service appointment was handled promptly and efficiently, and was completed with a written report of findings. efficiently, and was completed with a written report of findings. More

I tried to purchase a Toyota Certified vehicle for my daughter, who just moved to Atlanta, and felt taken advantage of by World Toyota. The price they advertised on their website was $19,400. After sever daughter, who just moved to Atlanta, and felt taken advantage of by World Toyota. The price they advertised on their website was $19,400. After several phone calls and texts, I received a quote from World Toyota that included several hidden fees - "window tint: $495," WORLD TOYOTA CONSUMER CONNECT: "$499," "Doc Fee: $999," and ElecRegFilFee: $198." Their website specifically promised: "Dealer Doc fee of $999.00 is included in advertised sales price." This is NOT TRUE. They added it in the quote. I've never had a dealership add so many hidden expenses. I felt like they were trying to take advantage of an out-of-state dad trying to help his daughter get into a safer car. I've been a lifelong Toyota buyer who has trusted dealerships. No more. More

Alex was very helpful and took care of everything I needed. Word Word Word Word. needed. Word Word Word Word. More

I’ve experienced great customer service every time I’m there! Special thanks to my most recent service advisor, Tim Clark! there! Special thanks to my most recent service advisor, Tim Clark! More

Rahel A was excellent and very professional. Service was great. And report afterwards was very helpful. Service was great. And report afterwards was very helpful. More

I have brought my Toyota Tacoma to World Toyota for all my oil changes and regular maintenance. They are fast and very efficient. My customer representative Alana is wonderful to work with, and very knowle my oil changes and regular maintenance. They are fast and very efficient. My customer representative Alana is wonderful to work with, and very knowledgeable. I just got a great deal on new tires. More

The service staff are very helpful. Today the staff person was very helpful. However, the dealership fails to help new owners learn how to operate the new technology, especially the m Today the staff person was very helpful. However, the dealership fails to help new owners learn how to operate the new technology, especially the multimedia. More

Very slow - over 2 hours to get oil change causing me to miss picking up my dog from daycare. miss picking up my dog from daycare. More

Kory in the service department was very helpful and understanding. Unfortunately, he was the only positive experience I had with this dealership. I had a scheduled appointment for an oil change and a t understanding. Unfortunately, he was the only positive experience I had with this dealership. I had a scheduled appointment for an oil change and a tire patch at 2:30pm. I arrived on time and waited about 20 minutes for someone to be able to assist me. At 2:50 we began discussing the reason for my appointment. My car was promptly taken for service, or so I thought. I was quoted 1.5-2 hours and at the 2 hour mark was informed my car had not even been taken into the bay. At the 4 hour mark, no one could even give me an idea of when my service would begin. At the 4.5 hour mark, I was informed my car had been checked out and my service was underway. I finally left at 7pm. My entire appointment was completed in about 30 minutes, which is fantastic, but waiting 5 hours for this service is absurd. This is ridiculous. More