World Toyota

The service was very slow, just to change oil it took them 2 hours and 30 minutes them 2 hours and 30 minutes More

The person helping me was very nice and kindly suggested that I take the free Lyft home instead of waiting for 3+ hours. that I take the free Lyft home instead of waiting for 3+ hours. More

Glenn Cox has excellent customer service skills. He was informative, knowledgeable, and professional. He kept me informed about my vehicle. He was informative, knowledgeable, and professional. He kept me informed about my vehicle. More

First time customer. I made an appointment for an oil change. My first impression was good. The service advisor did not try to over sale some useless service (spoiler.. t I made an appointment for an oil change. My first impression was good. The service advisor did not try to over sale some useless service (spoiler.. this came later…) Cons: It took them 2:30 hours to do an oil change and tire rotation. What is the point of making appointments? Just before they start to work on the car. I received a text saying that I needed 2 extra services .. some AC cleaning… and some Carbon buildups cleaning (my engine had both direct and port injection so carbon buildup should not be an issue) and they never remove any spark plug and look inside… Anyway another annoying thing they change your seat adjustments.. they changed everything seat angle, seat height and seat distance from the steering… I am 5-10 it is not like I am super short and they need to change the seat adjustment… Not every car has memory seat…. Pros: They did not try to sale me an alignment… that’s a first!!! More

Đại lý phục vụ rất tốt! Phillip chăm sóc khách hàng rất tốt ! Cảm ơn ! Phillip chăm sóc khách hàng rất tốt ! Cảm ơn ! More

My car broke down on the side of 85 headed home from Atlanta to SC. I had my Toyota Camry towed to your location. I arrived at 2:15 PM hesitant as to whether or not I would be able to get home that ni Atlanta to SC. I had my Toyota Camry towed to your location. I arrived at 2:15 PM hesitant as to whether or not I would be able to get home that night. Jeff was my customer care representative and he did a superb job helping in my return home that night. He offered to provide Lyft to me so I could get something to eat during my wait and worked very hard to make sure I was able to get my car fixed prior to the dealership closing at 7:00 PM. Excellent customer service! I am thankful to have met him and that I came to that location for my needs. More

Very detailed and informative. .They kept me up to date on what my car needed. .They kept me up to date on what my car needed. More

The people there have always been really nice and helpful, but 3 hours was too long for an oil change and tire rotation that I already had an appointment for. helpful, but 3 hours was too long for an oil change and tire rotation that I already had an appointment for. More

I can’t say enough about the care shown to us by World Toyota’s service department. Eric Matson is a superhero who understood my predicament of being from out of town, got my car repaired on a busy Saturd Toyota’s service department. Eric Matson is a superhero who understood my predicament of being from out of town, got my car repaired on a busy Saturday afternoon, and kept me fully informed throughout the entire ordeal. Without this focused attention, we would have been forced to get a hotel until the shop reopened on Monday! Thank you, Eric & the entire team!!! More

The service dept provided fast and efficient repair to get my car bac on the road. get my car bac on the road. More