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World Toyota

Atlanta, GA

4.4
1,880 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,880 reviews

July 19, 2024

The staff who helped me was friendly and patient. The service was timely completed. I think I would use come again for other services. More

by Klwong99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Fornard, Quincy Mosley
Jul 20, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2024

I’m always pleased with service at World Toyota! Jaime was my service advisor today and he was such a pleasure to deal with! I appreciate how quickly the service was today. Thank you for always prov More

by tinakalvelage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Fornaris
Jul 17, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 16, 2024

Service was fast and comprehensive. A lady named Alana was very nice to talk to. Thanks! More

by bezel.bleep0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Jul 18, 2024 -

World Toyota responded

Hi, thank you for taking the time to leave a review for us at World Toyota. We're happy we could meet your expectations! We hope to see you soon!

July 16, 2024

Went in for routine service, they tried to up sale me on a service when I got which I denied. Then got a text saying that it was an urgent matter that needed to be addressed immediately, just to do a simpl More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 26, 2024 -

World Toyota responded

S, I apologize that you experienced a service issue. Can you please contact me so I can make this right? I cannot find your name in our database; I would appreciate hearing back from you via the email listed below. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

July 15, 2024

Nice folks; professional and concerned; pleasant environment; work gets accomplished in reasonable amount of time More

by Sally
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Castillo
Jul 16, 2024 -

World Toyota responded

Hello Sally, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2024

Always a pleasure getting my car serviced at World Toyota. Though I did not purchase my 2012 Prius c from this dealership, the technicians are very knowledgeable, and I never have to double back for a More

by qhood1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Cunnea, Criston Alexander
Jul 16, 2024 -

World Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2024

Good attention and communication from Jaime, and they had my car clean and on time. More

by Matias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jul 17, 2024 -

World Toyota responded

Hi, we're happy to hear you had such a positive experience with Jaime! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2024

Rachel is an excellent service advisor. and I hope I can work with her again. The actual service was excellent as well. The only reason I didn't give a five star is the cramped service l More

by markedgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel
Jul 14, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Toyota! Please don't hesitate to reach out to us if there's anything more we can do!

July 13, 2024

Joseph was very friendly and ready to provide help. He made himself available to answer questions about the vehicle or the extended wait. More

by Camry8000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph (3 or 4 desks away from front of service bay) - *5 Stars*
Jul 19, 2024 -

World Toyota responded

Thank you for taking the time to share your experience. We’re glad to hear that Joseph provided excellent customer service and was helpful in answering your questions. His dedication to our customers is greatly appreciated. We're sorry to hear about the extended wait. We value your business and hope to have the opportunity to improve your overall experience in the future. Curtis Smith General Manager curtissmith@worldtoyota.com

July 12, 2024

The service is excellent. My needs were understood and met. The service advisor, Eric, is the best! Many thanks. More

by Jessiergrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Jul 13, 2024 -

World Toyota responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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