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World Toyota

Atlanta, GA

4.4
1,942 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,942 reviews

August 06, 2024

Terrible service! ! They only care about the money. I went in for a routine service and they tried to push $300 of extra services to me and even sent me a link to sign More

by frosty6446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quincy Mosley
Aug 09, 2024 -

World Toyota responded

frosty6446, We sincerely apologize for the terrible experience you had at our dealership. Your satisfaction is our top priority, and it’s clear we fell short. We understand your frustration with the unnecessary services and the battery issue. We’re committed to making things right. Your feedback is valuable to us as we strive to improve our service. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you, Curtis Smith General Manager curtissmith@worldtoyota.com

August 06, 2024

Good costumes and services Juan is the best thanks very professional and fast service . I am so glad about Chamblee Wold Toyota . More

by Dinorah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Aaron Elias
Aug 07, 2024 -

World Toyota responded

Hi Dinorah, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 03, 2024

My service appointment was handled promptly and efficiently, and was completed with a written report of findings. More

by phyllisbazinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Menz
Aug 07, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2024

This was my time at World Toyota and what I got was noting but courtesy and professionalism. Philip Vo was my advisor and he was awesome! More

by mahenderson64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Aug 07, 2024 -

World Toyota responded

Hi, thank you for taking the time to leave a review for us at World Toyota. We're happy we could meet your expectations! We hope to see you soon!

August 01, 2024

I tried to purchase a Toyota Certified vehicle for my daughter, who just moved to Atlanta, and felt taken advantage of by World Toyota. The price they advertised on their website was $19,400. After sever More

by zeke
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Zach
Aug 02, 2024 -

World Toyota responded

Zeke, I’m sorry for the inconvenience you faced regarding your online sales experience. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you. Curtis Smith General Manager curtissmith@worldtoyota.com

August 01, 2024

Rahel A was excellent and very professional. Service was great. And report afterwards was very helpful. More

by rettajune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet-5 Star in Service
Aug 02, 2024 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

I’ve experienced great customer service every time I’m there! Special thanks to my most recent service advisor, Tim Clark! More

by Kellitrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Clark
Aug 02, 2024 -

World Toyota responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

Alex was very helpful and took care of everything I needed. Word Word Word Word. More

by mmoseley88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 02, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at World Toyota! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

The service staff are very helpful. Today the staff person was very helpful. However, the dealership fails to help new owners learn how to operate the new technology, especially the m More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Phi Vo, Shawn Griffin, Jeremy Turner, Map Mouth
Aug 01, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

I have brought my Toyota Tacoma to World Toyota for all my oil changes and regular maintenance. They are fast and very efficient. My customer representative Alana is wonderful to work with, and very knowle More

by denny969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Collins
Aug 01, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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