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World Toyota

Atlanta, GA

4.4
1,876 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,876 reviews

April 06, 2024

Nice staff, but won’t return. Tire rotation with appointment took 1.5 hours. Rear wheels were not torqued properly. Multi-point inspection report was blank. Advertised car wash on More

by Dug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Apr 09, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

World Toyota responded

I apologize that your experienced was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com Curtis Smith General Manager

April 05, 2024

The service was quick and all staff were pleasant and super helpful. They explained all procedures to me . More

by Siree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Streeter
Apr 09, 2024 -

World Toyota responded

We are thrilled to hear that you had a pleasant and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Philip Vo, he is great, professional and dedicated advice, I will come back for car maintenance, thank you very much Philip Vo More

by Phuongdinh19801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo is very professional
Apr 09, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Philip provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

All employees were very friendly and helpful. Service was the quickest I’ve ever experienced. Lobby was nice with free coffee More

by Maggieholly1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah Campbell
Apr 09, 2024 -

World Toyota responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

They did the job quickly, accurately and were friendly. I was happy that the matter was resolved within today. More

by flycardjyp05
Recommend Dealer
Yes
Employees Worked With
Jhon pitera
Apr 09, 2024 -

World Toyota responded

We are thrilled to hear that you had a quick, accurate, and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

I WALK IN FOR AN OIL CHANGE AND THEY TOOK CARE OF IT RIGHT AWAY I'LL BE BACK SOON SO THEY CAN WORK ON THE RECOMENDATIONS THEY MADE THANKS A LOT TO MY SERVICE ADVISOR SEBASTIAN More

by Jose Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SEBASTIAN
Apr 06, 2024 -

World Toyota responded

That's great to hear! We're glad that you had a positive experience and that Sebastian took good care of you during your visit. We're here to help and ensure your satisfaction with our services!

April 01, 2024

Alex was very courteous, friendly, and professional. He listened to my concerns and followed through on all issues and explained the services performed. More

by grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Eric Matson.
Apr 05, 2024 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

March 31, 2024

Nice stuff and great people help you there. Recommend to my all friends and family members. More

by errolbalthazar5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn
Apr 04, 2024 -

World Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

I have been in twice this month and have received excellent service from TY and Mr Voss booking appt have put me with considerate employees. More

by estenssoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Alexander
Apr 04, 2024 -

World Toyota responded

That's great to hear! We're glad that TY and Mr. Voss provided you with excellent service and booked appointments with considerate employees for you. Providing top-notch service and ensuring a positive experience for our customers is always our goal.

March 30, 2024

Every time I come here people are always nice and focused on their work to get you in and out. I’ve been to a few Toyota dealerships and so far this is one is my top choice to go to. More

by tryphenamichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Venable
Apr 04, 2024 -

World Toyota responded

We're delighted to hear that you've had consistently positive experiences at our Toyota dealership! Providing excellent customer service and efficiency are top priorities for us, and we're glad to hear that our team has been able to meet your expectations. Thank you for making us your top choice, and we look forward to continuing to provide you with exceptional service in the future.

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