Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,875 Reviews
Call Dealership (678) 547-9000
View Awards

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

Directions

By Type

Showing 1,875 reviews

March 30, 2024

Brought my truck in for brake flush and an oil change. Tech made a huge mess under the engine bay and skid plates. Left oil everywhere like he did not care about your car. He also left both front lug nuts More

by Peter123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory
Report | Print
Apr 03, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

World Toyota responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com Curtis Smith General Manager

March 27, 2024

The World Toyota service staff is always friendly and professional. The work is usually completed in a reasonable time. More

by adamgarner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Report | Print
Apr 03, 2024 -

World Toyota responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 24, 2024

They gave me excellent communication so that I was fully aware of what was wrong with my vehicle and what it would take to fix the problem. More

by yamil.little1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Allen, Dumas Andre, Jerry Bearden, Tim Campbell, Aaron Carlson, Aaron Elias, Eliezer Marrero, Quincy Mosley, Map Mouth, Dustin Nelson
Report | Print
Mar 30, 2024 -

World Toyota responded

At World Toyota, we prioritize excellent communication to ensure our customers are fully informed about their vehicle's issues and the necessary repairs. We're glad to hear that you had a positive experience with us and that our communication met your expectations. Thank you for choosing us for your automotive needs!

March 23, 2024

Am very thankful for the job they did on my car. Keep the good work More

by adrineshiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Mosley
Report | Print
Mar 26, 2024 -

World Toyota responded

Thank you for your kind words! We're delighted to hear that you're thankful for the job done on your car and that you appreciate our work. We strive to provide excellent service to all our customers, and we're glad that we could meet your expectations. If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help!

March 22, 2024

Fast turnaround. Suggested services I already had done. They didn’t research first. Disappointing. Very clean. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron.
Report | Print
Mar 26, 2024 -

World Toyota responded

I apologize that you experienced a problem with your car's service. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you via phone or email. Curtis Smith General Manager World Toyota 678-547-9002 curtissmith@worldtoyota.com

March 22, 2024

Always excellent service. They will match any competing price and I will always return for service there. Wry clean shop and they treat my car with respect More

by Camry owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Report | Print
Mar 27, 2024 -

World Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Everyone was very, very polite and courteous! All was explained at the outset. And my car was returned earlier than predicted. Thank you! More

by drodavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn & Romello
Report | Print
Mar 23, 2024 -

World Toyota responded

Thank you for your kind words! We're glad to hear that our team provided excellent service and that your car was returned earlier than expected.

March 18, 2024

Eric was very helpful and patient. I was able to check in with him over phone and he visited with updates as well while I worked in their lobby! Appreciated their swift work! More

by Tanism22
Recommend Dealer
Yes
Employees Worked With
Eric, Chris?
Report | Print
Mar 21, 2024 -

World Toyota responded

That's great to hear about your positive experience with Eric. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

It's hit or miss. It all depends on the day and who's working. Some days, they are amazing, other days, you question ever coming back. More

by forohwon85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Report | Print
Mar 20, 2024 -

World Toyota responded

We are sorry to hear about the inconsistency in your experience at our dealership. It's understandable that such variability can be frustrating. If there's anything specific you'd like to address, please let us know. We're here to assist you and improve your experience in any way we can.

Mar 20, 2024 -

forohwon85 responded

I had an appointment on March 11 for 4:30pm. I was there on time. I was got a phone call a little over an hour later saying that they were too busy to get to my car. I understand that you can be busy, but do a better job of letting them know ahead of time. I wasted my evening taking my car for nothing. Then I was asked to bring it back. It's not easy to make time to bring my car in. If I do, it typically means I moved my schedule around and made arrangements to make it work. You need to have better solutions than sorry, we couldn't get to it, please bring it back on a different day. Keep my car and give me a rental. Do something. Philip Vo was great and had excellent customer service. What happened does not reflect on his work and service. I consider it poor management. I was not given a discount or anything for my waste of time, yet I still returned to give you guys undeserved business. It's hit or miss because some days you guys are considerate and stick to what you say; other days, you waste a significant amount of time and don't take ownership of your mistakes.

March 16, 2024

Great communication Excellent and reliable Toyota technician Service Affordable- prices listed clearly Local Provided me with local transportation More

by davidolliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Knox
Report | Print
Mar 20, 2024 -

World Toyota responded

Thank you for the kind words David! We are very happy to hear that we were able to provide you with an enjoyable experience!

1
...
54
55
56
...
188