
World Toyota
Atlanta, GA
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Isaiah is an extraordinary representative of World Toyota. Excellent prices, great service, staffed with top notch staff. Does it get any better!! Toyota. Excellent prices, great service, staffed with top notch staff. Does it get any better!! More
Came in for and oil change and tire rotation since the maintenance required and low tire pressure lights were on. Gal told me that oil changes are only once a year, had one in July, and they will rotate maintenance required and low tire pressure lights were on. Gal told me that oil changes are only once a year, had one in July, and they will rotate and balance my tires. Said it will be 1-1.5 hours. I sat there for two hours. I went to see how much longer and found my car was parked just a few feet from where I left it. No work had been done. The maintenance required light and low tire pressure lights were still on. I won’t be back. More
This dealership has the best service department I've ever used. They are fast, their service is first rate, and their prices are competitive. used. They are fast, their service is first rate, and their prices are competitive. More
I highly recommend Mr. Philipp Vo (Phi Vo). He was very friendly, attentive, and took care of all the problems I had with my car. Philipp Vo (Phi Vo). He was very friendly, attentive, and took care of all the problems I had with my car. More
I don't know what is wrong with this dealership but it takes forever to response. Look if you don't want to response by email. Pick up your phone and make a call or ask to come in. Sales folks here alwa takes forever to response. Look if you don't want to response by email. Pick up your phone and make a call or ask to come in. Sales folks here always delay their response till the weekend and passive-aggressively ask you to come out to the dealership. If you are going to ignoring on email, just close the email communication chain . Stop being passive about it. Ignoring and delaying your customer email about it won't leave a good impression. Not sure if that's how this dealership trained theirs sales to act passive-aggressively and ignoring all email communication but that's how I've dealt with 2 of sales folks here. Jerry Ji Woo Jung & Clarence.Cheung Honestly I was giving a shot here because it's just the closet location to my house but the more I talk, the bigger disappointment I get out of this place More
All I wanted was an oil change and tire rotation that I had a free coupon for. The service advisor recommended a bunch of other things I needed for my car that was over $300. Also she recommended that I ge had a free coupon for. The service advisor recommended a bunch of other things I needed for my car that was over $300. Also she recommended that I get my tires balanced which would be more money. I got new tires 1 year ago and my car is smooth when I drive. I don’t need my tires balanced. I called my dad who used to work in the service department at another car dealership and he said I don’t need all that. Just get the oil change and tire rotation. After about 2 hours and 30 minutes later my car was ready. Not a pleasant experience. I guess since they weren’t making any money off of me, I wasn’t a priority for them. Not sure if I’ll return, even with a free coupon. More