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World Toyota

Atlanta, GA

4.4
1,877 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,877 reviews

March 08, 2024

Isaiah is an extraordinary representative of World Toyota. Excellent prices, great service, staffed with top notch staff. Does it get any better!! More

by Lynn McKibbin Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Mar 13, 2024 -

World Toyota responded

It's fantastic to hear that Isaiah is an extraordinary representative of World Toyota and that you appreciate the excellent prices, great service, and top-notch staff. Safe travels, and thank you for sharing your positive experience!

March 08, 2024

Came in for and oil change and tire rotation since the maintenance required and low tire pressure lights were on. Gal told me that oil changes are only once a year, had one in July, and they will rotate More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana Collins
Mar 28, 2024 -

World Toyota responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

World Toyota responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com Curtis Smith General Manager

March 08, 2024

Great service. Philip was very nice and helpful and kept me updated on my car. More

by tina.phan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Mar 11, 2024 -

World Toyota responded

We're pleased to hear that you had a great service experience with Philip at the dealership. Keeping customers informed and providing excellent service are top priorities, and it's wonderful to know that your expectations were met. Thank you for choosing their service, and safe travels in your well-maintained car!

March 08, 2024

This dealership has the best service department I've ever used. They are fast, their service is first rate, and their prices are competitive. More

by diegos33@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Streeter
Mar 13, 2024 -

World Toyota responded

We're thrilled to hear that you consider this dealership's service department as the best you've ever used. Safe travels, and thank you for sharing your positive experience!

March 08, 2024

Service customer, quick in and out, great work, friendly staff, easy location. All repairs explained well More

by Dpbeauvais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
90094 PHI VO
Mar 11, 2024 -

World Toyota responded

Thank you for sharing your positive experience with the service department! It's great to hear that your visit was efficient and that you appreciated the friendly staff and clear explanations of the repairs. Safe travels and we appreciate your business!

March 07, 2024

I received excellent customer service today. Had a 1:30 appointment and was in and out. The whole experience was pleasant. More

by Kimjking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Vo’s trainer
Mar 13, 2024 -

World Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 07, 2024

I highly recommend Mr. Philipp Vo (Phi Vo). He was very friendly, attentive, and took care of all the problems I had with my car. More

by ThuNga Pham
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philipp Vo
Mar 13, 2024 -

World Toyota responded

We appreciate your recommendation! It's great to hear that Mr. Philipp provided friendly and attentive service, addressing all the problems with your car. Thank you for choosing us. We value your satisfaction and look forward to serving you again!

March 06, 2024

I don't know what is wrong with this dealership but it takes forever to response. Look if you don't want to response by email. Pick up your phone and make a call or ask to come in. Sales folks here alwa More

by Ethan Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clarence Cheung
Mar 06, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

World Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, our Sales Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Curtis Smith General Manager curtissmith@worldtoyota.com

March 05, 2024

Great service! Wait time was sufficient for the service rendered. Waiting room was too cool got me! More

by Sally
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 08, 2024 -

World Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 04, 2024

All I wanted was an oil change and tire rotation that I had a free coupon for. The service advisor recommended a bunch of other things I needed for my car that was over $300. Also she recommended that I ge More

by Ki1o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana Collins
Mar 05, 2024 -

World Toyota responded

I apologize that you experienced a long wait time to have your vehicle serviced with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith, General Manager

Mar 11, 2024 -

Ki1o responded

I sent an email with my name and phone number to Curtis Smith on Wednesday March 6, but haven't received a response back. Maybe the email got flagged for spam and that's why he hasn't responded back yet. The exact email I sent with my name and phone number left out is: This is ***, phone is ***. I am ki1o on dealerrater.com. I am responding to your response to my comment. Let's see if Mr. Smith really wants to hear from me and really make this right. I'll let you all know if I hear back, but I really don't think he will respond back and I really don't think I'll return to this dealership if I don't hear back.

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