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World Toyota

Atlanta, GA

4.4
1,877 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,877 reviews

March 03, 2024

I came to have my car oil changed. I booked an appointment at 12:45, but I got there around 12:15PM. I did not get my car back until 2:30. I am not sure why it took more than 2 hours. More

by Customer#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory Cunnea
Mar 05, 2024 -

World Toyota responded

I apologize that you experienced a long wait time to have your vehicle serviced with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith, General Manager

March 02, 2024

Mr Eric Matson the service advisor was GREAT and very professional in every way possible. More

by miboloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Mar 13, 2024 -

World Toyota responded

We're delighted to hear that Eric provided you with great and very professional service. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to him. Thank you for choosing us, and we look forward to providing you with the same level of excellence in the future. Safe and happy driving!

March 01, 2024

Great service, quick and great value for the service, communicative reps, easy to get an appointment More

by Jhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Mar 03, 2024 -

World Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Excellent service center with great employees helping their customers. Trusting them on the oil change and tire rotation. Want to also give a shout out to Clarence for being super helpful and best em More

by Gabe1697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence, Cheung
Mar 07, 2024 -

World Toyota responded

We're thrilled to hear about your excellent experience at our service center, and we appreciate your kind words about our dedicated employees. Clarence will be delighted to know that his assistance was appreciated. Thank you for trusting us with your oil change and tire rotation, and we look forward to providing top-notch service during your future visits. Safe travels, and we appreciate your support!

March 01, 2024

Had a great experience Philip Vo was my CS rep and did a great job!!! More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Mar 03, 2024 -

World Toyota responded

We're thrilled to hear that you had a great experience with Philip as your Customer Service representative! Thank you for taking the time to share your positive feedback. We appreciate your business and look forward to serving you in the future.

March 01, 2024

My advisor who helped with my visit was awesome. He took such care of my concerns on my vehicle. My trip there, as always, was great. More

by WIZBIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Shattles
Mar 07, 2024 -

World Toyota responded

We're delighted to hear that your advisor provided awesome service and addressed your concerns with care during your visit. Customer satisfaction is our top priority, and we appreciate your positive feedback. Safe travels, and thank you for choosing our dealership!

February 28, 2024

Nick was amazing! Took me early for my appointment and super friendly! Keeps you updated throughout your whole experience! More

by Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas McCann
Feb 28, 2024 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

February 27, 2024

Me entregaron el auto con una llanta con un clavo y dicen que me lo arreglan el otro mes More

by keiswer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason
Feb 28, 2024 -

World Toyota responded

Le pido disculpas por haber experimentado este inconveniente después de comprar un vehículo con nosotros. ¿Puedes contactarme para poder arreglar esto? No puedo encontrar su nombre en nuestra base de datos. Me encantaría recibir noticias suyas en curtissmith@worldtoyota.com. Curtis Smith, director general

February 25, 2024

Kept the service quick and easy. The man who serviced my car was nice to work with. More

by ATLWriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Feb 27, 2024 -

World Toyota responded

It's great to hear that your service experience was quick and easy and that the service team was pleasant to work with. Safe travels, and have a wonderful day!

February 25, 2024

The team was very friendly and helpful. No one pushed me into anything, Thank you! More

by jme_714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and I think my other rep was Branden? They were great!
Feb 27, 2024 -

World Toyota responded

It's wonderful to hear that the team at the dealership was friendly and helpful and that you felt no pressure during your experience. Safe travels!

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