
World Toyota
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 1,939 reviews
Kory was terrific. Knowledable, pleasant and a technical representative. Want to work with Kory in the future! He is a big asset for World Toyota! Knowledable, pleasant and a technical representative. Want to work with Kory in the future! He is a big asset for World Toyota! More
I don’t think I’ll ever return to this location. Even if I have to drive an hour, it would be worth not going through the agony of dealing with this service department again. I went in for routine m Even if I have to drive an hour, it would be worth not going through the agony of dealing with this service department again. I went in for routine maintenance with one recall repair. It should have been in and out in one day. Instead of communicating to me that it would take two entire work days, I took an uber there and back since I was told it would be ready by 1pm, only to be told nothing had even been done on my car yet! Also, it’s nearly impossible to reach anyone on the phone. One hurdle after another, absolutely terrible service! More
Service manager and assistant manager Glenn are very rude and don’t know how to speak with customers. Try to make fool customers by adding unnecessary and un related high charges to the bill. Wrongfully exp and don’t know how to speak with customers. Try to make fool customers by adding unnecessary and un related high charges to the bill. Wrongfully explain me that you don’t get 10% off service charge, even it was advertised. I didn’t ask 10% discount for oil change service as it was on sale but I was asking for tire balancing. Glenn was talking to very rude attitude and I told him that this is my last visit to this dealership. He replied me they don’t care. This is worst experience I have a this ad I am going this dealer for last several years. More
Just had the 200,000 mile service done on my RAV4 and was well pleased with the whole process. Kory was the manager that took me in and did perfectly. For certain… no complaints. sb well pleased with the whole process. Kory was the manager that took me in and did perfectly. For certain… no complaints. sb More
Very friendly service. The wait was pretty long for an oil change and alignment. Also asked for a car wash with my service and when getting my car back it was still unwashe The wait was pretty long for an oil change and alignment. Also asked for a car wash with my service and when getting my car back it was still unwashed More