World Toyota

For the 15yrs I've had my Camry, I've had 15yrs of great customer service when I take my car in. customer service when I take my car in. More

The requested service was not performed Alignment, balancing and rotation of 4 tires I paid $190.26 for these services. balancing and rotation of 4 tires I paid $190.26 for these services. More

To much wait for a 30 min service, no point of appointments if I have to wait more than 2 hours for them to begin to service the car appointments if I have to wait more than 2 hours for them to begin to service the car More

Muy buena atención el asesor y el manager que me atendieron me prestaron muy buen servicios amables y eficientes . Y el tiempo de espera fue bastante corto . Muy satisfecho de hacerle los servicios atendieron me prestaron muy buen servicios amables y eficientes . Y el tiempo de espera fue bastante corto . Muy satisfecho de hacerle los servicios de mi auto allí en wold Toyota y por ese motivo los eh recomendados con mis familiares y amigos . 😀👍 More

I had a service appointment for 2pm. I showed up at 1:40 and they took my car for tire rotation and to change out my air filters. I did not get my car back until 5:30pm. Even though my s I showed up at 1:40 and they took my car for tire rotation and to change out my air filters. I did not get my car back until 5:30pm. Even though my service advisor Glenn Knox said “ We are not that busy today should be quick” Worst experience of my life. Wasted my whole day More

Dealer mostly does a very good job. Today I have just one complaint about the service. Today I have just one complaint about the service. More

They are very customer oriented and Eric my service rep is the best. Explains all the details about the service and the options and so friendly and personable. Thank u Eric 👍 is the best. Explains all the details about the service and the options and so friendly and personable. Thank u Eric 👍 More

Becky was my point of contact today and her customer service was stellar!! She was patient, attentive, and clearly understood my service needs. I appreciate her communication style and I will return bec service was stellar!! She was patient, attentive, and clearly understood my service needs. I appreciate her communication style and I will return because of her. Thanks Becky!! More

Very disappointed. I went to get a new key made from the service department and the sales person DID NOT inform me that I needed to get the key programmed. I paid and l I went to get a new key made from the service department and the sales person DID NOT inform me that I needed to get the key programmed. I paid and left and thought everything was fine, due to the negligence, it started a domino effect. My car stopped, I thought I needed a jump, so my mom had to come get me, then I headed over to Advance Auto Parts because I thought my battery was dying, I spent $200 there, the car started right back up. I thought everything was fine until the next morning, my car wouldn’t start at all, not knowing what was wrong because I thought the new battery would fix the problem, I had to get my car towed to Toyota. The diagnostic was ran, all the time it was the key that the sales rep from parts FAILED to tell me that I needed to get the key registered so my car would recognize it. My entire Saturday morning from 7am-3:30pm was stressful and was wasted because someone failed to do their job properly. I don’t think this was fair and something needs to be done, I could’ve avoided all of this, I am a loyal Toyota customer and I really didn’t appreciate this level of service. More

I’ve been to the service department twice and had issues both times. Will never take my vehicle there again. both times. Will never take my vehicle there again. More