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World Toyota

Atlanta, GA

Overview
Reviews
4.4
1,938 Reviews
Call Dealership (678) 547-9000
View Awards

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,938 reviews

March 30, 2024

I have been in twice this month and have received excellent service from TY and Mr Voss booking appt have put me with considerate employees. More

by estenssoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Alexander
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Apr 04, 2024 -

World Toyota responded

That's great to hear! We're glad that TY and Mr. Voss provided you with excellent service and booked appointments with considerate employees for you. Providing top-notch service and ensuring a positive experience for our customers is always our goal.

March 30, 2024

Brought my truck in for brake flush and an oil change. Tech made a huge mess under the engine bay and skid plates. Left oil everywhere like he did not care about your car. He also left both front lug nuts More

by Peter123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory
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Apr 03, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

World Toyota responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com Curtis Smith General Manager

March 30, 2024

Met expectations. Clean space. Good coffee. Good communications! Took coupon to pay for service. Thank you!🙏 More

by sjdorage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip So
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Apr 04, 2024 -

World Toyota responded

We are thrilled to hear that we met your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

Every time I come here people are always nice and focused on their work to get you in and out. I’ve been to a few Toyota dealerships and so far this is one is my top choice to go to. More

by tryphenamichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Venable
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Apr 04, 2024 -

World Toyota responded

We're delighted to hear that you've had consistently positive experiences at our Toyota dealership! Providing excellent customer service and efficiency are top priorities for us, and we're glad to hear that our team has been able to meet your expectations. Thank you for making us your top choice, and we look forward to continuing to provide you with exceptional service in the future.

March 27, 2024

The World Toyota service staff is always friendly and professional. The work is usually completed in a reasonable time. More

by adamgarner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
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Apr 03, 2024 -

World Toyota responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 24, 2024

They gave me excellent communication so that I was fully aware of what was wrong with my vehicle and what it would take to fix the problem. More

by yamil.little1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Allen, Dumas Andre, Jerry Bearden, Tim Campbell, Aaron Carlson, Aaron Elias, Eliezer Marrero, Quincy Mosley, Map Mouth, Dustin Nelson
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Mar 30, 2024 -

World Toyota responded

At World Toyota, we prioritize excellent communication to ensure our customers are fully informed about their vehicle's issues and the necessary repairs. We're glad to hear that you had a positive experience with us and that our communication met your expectations. Thank you for choosing us for your automotive needs!

March 23, 2024

Am very thankful for the job they did on my car. Keep the good work More

by adrineshiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Mosley
Report | Print
Mar 26, 2024 -

World Toyota responded

Thank you for your kind words! We're delighted to hear that you're thankful for the job done on your car and that you appreciate our work. We strive to provide excellent service to all our customers, and we're glad that we could meet your expectations. If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help!

March 22, 2024

Always excellent service. They will match any competing price and I will always return for service there. Wry clean shop and they treat my car with respect More

by Camry owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
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Mar 27, 2024 -

World Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Fast turnaround. Suggested services I already had done. They didn’t research first. Disappointing. Very clean. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron.
Report | Print
Mar 26, 2024 -

World Toyota responded

I apologize that you experienced a problem with your car's service. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you via phone or email. Curtis Smith General Manager World Toyota 678-547-9002 curtissmith@worldtoyota.com

March 21, 2024

Everyone was very, very polite and courteous! All was explained at the outset. And my car was returned earlier than predicted. Thank you! More

by drodavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn & Romello
Report | Print
Mar 23, 2024 -

World Toyota responded

Thank you for your kind words! We're glad to hear that our team provided excellent service and that your car was returned earlier than expected.

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