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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,876 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,876 reviews

January 04, 2024

Love my Toyota ! In & out in no time! Best ride to buy ! Thanks To Toyota More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
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Jan 06, 2024 -

World Toyota responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Courteous, Friendly, Respectful and they always try to get me out in 2 and a half hours. Thank you Eric Matson. I appreciate you and the technicians that service my car!! More

by ypayne73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson, Aaron Carlson
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Jan 05, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Eric provided courteous, friendly, and respectful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Nicholas assisted me this morning, he was awesome, so nice and very professional, he gave me excellent customer service More

by Angiehammonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jan 05, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Nicholas provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

The dealership has cared for my car since I purchased it. It's 17 years old and still going strong. World Toyota has certainly contributed to that longevity. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous, Jr.
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Jan 05, 2024 -

World Toyota responded

That's incredibly impressive—a 17-year-old car still running strong is a testament to both the vehicle's durability and the quality care it's received. World Toyota seems to have played a significant role in maintaining your car's longevity. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

Sebastian was my technician today. He was friendly and welcoming. He explained the services I would be receiving today and how much they would cost up front. The waiting area was clean More

by AgentNao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Jan 03, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Sebastian provided friendly, warm, and welcoming assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

They approach customers quickly and politely , and ask what can I help ? Then take action immediately More

by haibey7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous,Jr
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Jan 03, 2024 -

World Toyota responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Scam artis the service center always tries to scam me to hike up my bill More

by curtis2jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alana collins
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Jan 04, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 17, 2024 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the lack of transparency you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at Spakarati@Group1Auto.com. I look forward to speaking with you. Sam Pakarati Market Director, Southeast Region Spakarati@Group1Auto.com

Jan 17, 2024 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the lack of transparency and poor customer service you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at Spakarati@Group1Auto.com. I look forward to speaking with you. Sam Pakarati Market Director, Southeast Region Spakarati@Group1Auto.com

December 27, 2023

It is a great dealership to take my vehicle to service,Rahel is a best service advisor,courteous and very helpful,I want to say tank you for her great service More

by Yetnayet Demissie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsema
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Dec 29, 2023 -

World Toyota responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 26, 2023

World Toyota is the best there staff are super friendly I could not have ask for a better experience/ service 100% the best More

by mariegayle15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Cunnea
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Dec 28, 2023 -

World Toyota responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 25, 2023

I have my car service at Willow Toyota regularly they do a very good job they always take care of me I will keep coming back for as long as I need service More

by Johnny Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
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Dec 29, 2023 -

World Toyota responded

Thank you Johnny for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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