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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.4
1,880 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,880 reviews

December 12, 2023

Eric Matson and service is the best advisor I’ve ever dealt with in all my years always takes amazing care of me and anyone else I sent to him More

by mitchfrohman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson, Daniel Diaz
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Dec 15, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Eric provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Awesome wonderful job. Keep up the fantastic work. As usual the service is always great More

by Shannon Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
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Dec 13, 2023 -

World Toyota responded

That's fantastic to hear! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Fast service; not pushy on requests, Collin was great to deal with- great restroom too More

by Wcurvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Dec 12, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Collin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Nick was a greet service manager. He kept me up-to-date on the status of my service and was helpful and courteous. More

by Lppruett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 12, 2023 -

World Toyota responded

It's great to hear Nick provided such excellent service as a manager, keeping you informed and offering helpful and courteous assistance throughout your service visit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Nice clean dealership. Upon moving here I have brought my car here for service 3 times. More

by chrisbown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but it is on my receipt.
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Dec 09, 2023 -

World Toyota responded

That's great to hear! Consistency in service quality can be really reassuring. Your satisfaction and continued business mean a lot to us, and we look forward to serving you with the same care and dedication in the future!

December 05, 2023

Service Representative Eric Matson was helpful, professional & courteous, as always. I’ve been servicing my Camry there ever since I purchased my car there eleven years ago. More

by Stanl Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson, Service Rep
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Dec 06, 2023 -

World Toyota responded

It's fantastic that Eric at World Toyota has consistently provided helpful, professional, and courteous service. Building that kind of rapport over eleven years speaks volumes about the quality of service he delivers. And servicing your Camry at the same place you purchased it shows a strong level of trust and satisfaction with our service. Thank you for your loyalty and business!

December 04, 2023

World Toyota is a well run dealership and service department. Services recommended are communicated through text and email for approval before any Services are done. There is plenty of seating avail More

by smrechtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny
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Dec 05, 2023 -

World Toyota responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

The customer lady was real bad . I am charged more than she told me she can’t explain More

by Tadesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yasme
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Dec 05, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the misunderstanding and the interaction you had during your visit. I would like an opportunity to fix this and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

December 02, 2023

Professional explain what they did to the car didn’t have to wait long, and he thanked me for the service More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 05, 2023 -

World Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

The service person Rahel was very knowledgeable and everything was taken care of quickly with lots of communication. More

by Lifted Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel
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Dec 02, 2023 -

World Toyota responded

Rahel is a real asset to World Toyota's service team! Having a knowledgeable service person who communicates well can truly streamline the maintenance process and give you peace of mind. Thank you for your business!

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