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World Toyota

Atlanta, GA

4.4
1,967 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,967 reviews

February 18, 2024

Very good deal. Good car Very easy to deal with. Bought multiple cars from this dealer. More

by rob.conners
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diaz
Feb 23, 2024 -

World Toyota responded

World Toyota appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

February 18, 2024

Worst experience I've ever had, not enough words to say what happened regarding warranty fix for my panoramic sunroof. From the service Dir taking credit for Toyota 'gifting' the $10K repair (not true), to More

by bbnewman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian & John
Feb 21, 2024 -

World Toyota responded

I apologize that you experienced this inconvenience after your service visit with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith, General Manager

Mar 08, 2024 -

bbnewman54 responded

I responded privately to you giving you my contact information. I apologize for the lateness in seeing this; however, if you'd like to 'make this right', I will leave it up to YOU to contact ME. Giving me your email address does nothing. Today is March 8th, we'll see..... it convinces me even more that World Toyota is NOT the place for me because after everything I had to say about my experience, you certainly could have asked John for my contact information. Perhaps it didn't occur to you he'd have it???

Mar 22, 2024 -

bbnewman54 responded

On March 8th, I responded to you giving you my contact information b/c it really is up to YOU to contact ME. I tried once to contact you to no avail. I have not heard a word from you since Feb 20, 2024. I'm not in your database? I've had my car serviced at World Toyota a few times and regardless of that, II had my panoramic sunroof replaced at World Toyota so to tell me I'm not in your database???? This just proves my point about my experience with World Toyota. If I don't hear from you by close of day Monday, March 25th, 2024, I will call Toyota & share my experience with World Toyota directly. I think giving this well over a month with no contact from you is enough.

February 18, 2024

Good service, took advantage of all discounts for me. It was very much appreciated. thank you! More

by susanfentress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 23, 2024 -

World Toyota responded

Thank you for the kind words Susan! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Las personas son muy amables me gusto la attention y me gusto el servicio de uber. More

by mariposaes30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 23, 2024 -

World Toyota responded

Gracias por sus palabras lindas. Nos agrada que tuvo una buena experiencia con nosotros.

February 17, 2024

Overall bad experience. From personnel to knowledge and upsell things I don’t need. Will never go there again. More

by nhune1548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory
Feb 21, 2024 -

World Toyota responded

I apologize that you had a negative experience with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@worldtoyota.com. Curtis Smith, General Manager

February 16, 2024

Quick service, and when it wasn't known whether to be a quick service or not, they were highly communicative about such so I could plan my day/waiting time. More

by Dakota
Recommend Dealer
Yes
Employees Worked With
Alana Collins
Feb 23, 2024 -

World Toyota responded

It's fantastic to hear that you had a quick and communicative service experience at the dealership. Being kept informed about the service progress helps make the experience smoother for customers. Safe travels, and thank you for sharing your positive experience!

February 16, 2024

I do maintenance of all my car in world toyota. I like the guys here More

by Hphu79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and the other serve for me
Feb 23, 2024 -

World Toyota responded

We're glad to hear that you trust World Toyota for the maintenance of all your cars and that you like the team here. Your loyalty and positive feedback are much appreciated. Thank you for choosing us for your automotive needs, and we look forward to continuing to serve you in the future! Safe travels!

February 16, 2024

Love this location and each time I come I get to know the team better. And each team member i get meet, know what to do keep the participants satisfied and confident, I never feel forgotten. Or that my need More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmine
Feb 23, 2024 -

World Toyota responded

It's wonderful to hear that you've had consistently positive experiences at our dealership, feeling valued and satisfied with the team's service. We're here to help, and we appreciate your loyalty to our dealership. Safe travels, and thank you for sharing your positive feedback!

February 16, 2024

I always get reliable and prompt service at this dealer. I have no problems with my vehicle after I go by. More

by sfavery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 23, 2024 -

World Toyota responded

We're pleased to hear that you consistently receive reliable and prompt service at this dealership and that your vehicle has no problems after the service. Thank you for choosing us, and we look forward to continuing to provide excellent service for your vehicle! Safe travels!

February 14, 2024

Easy to make appointment on short notice. Always greeted on arrival by courtious, efficient, knowledgable tech. Eric Matson is the best. More

by james mcguffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eric matson
Feb 16, 2024 -

World Toyota responded

We're delighted to hear that making an appointment on short notice was easy, and that you always experience courteous, efficient, and knowledgeable service. We appreciate your positive feedback about Eric. Thank you for choosing us!

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