World Toyota

Unfortunately, I had a appointment at 3:30 I didn't leave out of there until the store was closed. The service this time was not acceptable. I've been with Toyota dealership for years and very disappointment out of there until the store was closed. The service this time was not acceptable. I've been with Toyota dealership for years and very disappointment and have purchased 2 vehicles in the years. I will return BUT NEED TO TREATED DIFFERENTLY. THANK YOU More

Service was unusually poor. Parts sold me the wrong key (a standard instead of a smart key) on a Friday. Service refused to see me the next day, Saturday, to program the key whi Parts sold me the wrong key (a standard instead of a smart key) on a Friday. Service refused to see me the next day, Saturday, to program the key which I did not yet know was incorrect. When I returned on Tuesday after 1.5 hours the tech reported that the key was not a smart key and asked me where I had gotten it as though I had made a mistake. Parts then charged me another fee for the smart key key and refused to make a price adjustment for their error. I had to wait a total of 3.5 hours for programming of both keys on a working day for me. I had planned to buy a new Toyota vehicle from this dealership, but that is now on hold.. More

Once again, I'm a satisfied customer. Dean was awesome & professional. He was very helpful! To the staff that worked on my car- She is running so smooth. If Toyota would bring back the co Dean was awesome & professional. He was very helpful! To the staff that worked on my car- She is running so smooth. If Toyota would bring back the courtesy car washes, that would be amazing!!! Thanks for always providing me with excellent service. More

Dean did a great job trying to help me get an issue resolved which will hopefully help my car pass emissions! resolved which will hopefully help my car pass emissions! More

Isaiah was great and very professional. He explained what I needed to be done on the car and why. He explained what I needed to be done on the car and why. More

Excellent job,all problems of car was fix right on the first time also give advice for next service what do I need. Thank you so much for your service first time also give advice for next service what do I need. Thank you so much for your service More

La atención para el servicio en esta oportunidad fue bueno, pero contin6uo con la luz de tablero encendida y no me dieron ninguna solución bueno, pero contin6uo con la luz de tablero encendida y no me dieron ninguna solución More

Service center took forever. An oil change shouldn’t take that long. Appointment at 11:30 got done at 2. That’s ridiculous. Will never come back. An oil change shouldn’t take that long. Appointment at 11:30 got done at 2. That’s ridiculous. Will never come back. More

Wonderful experience with Sebastian. He was very friendly and has done everything to get all the services I needed done with a great deal. I’d definitely recommend him and the World He was very friendly and has done everything to get all the services I needed done with a great deal. I’d definitely recommend him and the World Toyota! More

Had a last minute tire emergency and Dean got me in and out with a new tire in a little over an hour. out with a new tire in a little over an hour. More