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World Toyota

Atlanta, GA

4.4
1,957 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,957 reviews

November 28, 2023

Parts & service were very helpful and communicated the issues and solutions clearly for the car I just purchased from World Toyota 3 weeks ago. I was then directed to collision to look at an issue I was h More

by mcarlton91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous
Dec 06, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 301.806.0080. I look forward to speaking with you. Sam Pakarati General Manager World Toyota 301.806.0080 spakarati@worldtoyota.com

November 28, 2023

This dealership provides good service and flexibility in scheduling appointments. The staff seem knowledgeable about their job More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a flexible and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Fantastic service! Was kept up to date throughout entire process. Issues were fixed timely. Will continue to use world Toyota. More

by Blaireparlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Terry
Dec 01, 2023 -

World Toyota responded

Thank you for the kind words Blaire! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 25, 2023

Criston and Collin took great care of me. I always have a great experience when coming to World Toyota to get my car serviced. I truly appreciate the great customer service that I receive eve More

by Zoey S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Criston Alexander & Collin
Dec 01, 2023 -

World Toyota responded

Thank you for the kind words Zoey! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 24, 2023

Isaiah was very helpful and explained everything for me to understand with my car needs and although the wait was a bit long I’m glad that I was able to get my car maintenance at a decent price More

by Normanique Pennant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Campbell
Dec 02, 2023 -

World Toyota responded

Thank you Normanique for the kind words! We are thrilled that you had such a great experience here with us! We look forward to your next visit!

November 22, 2023

I'm very impressed with my service and unwavering support from the service department. They literally did everything we discussed and so much more throughout the whole process. I'm definitely going to keep m More

by Meka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutman
Dec 05, 2023 -

World Toyota responded

It's wonderful to hear about your positive experience with the service department and Michael's unwavering support! When a service team goes above and beyond expectations and ensures that everything discussed is addressed and even more, it truly reflects their dedication to customer satisfaction. Michael's commitment to ensuring you were well taken care of speaks volumes about his dedication to his customers. Thank you for your business!

November 22, 2023

Glenn was an outstanding service advisor! Fast and great job, thank you. Will be back More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Dec 01, 2023 -

World Toyota responded

It's fantastic to hear that you had a fantastic experience and that Glenn provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Kory Cunea service advisor. ..VERY HELPFUL AND PROFESSIONAL. Describes fully what needs to be done or what was done. Best advisor at that location. More

by lou_stefani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Cunnea
Nov 21, 2023 -

lou_stefani responded

Kory Cunnea was my service advisor. Very helpful, courteous and professional. Your other advisors could use some training from Kory.

Nov 22, 2023 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

November 19, 2023

The staff was really nice! I like the text updates. Makes it easy and efficient! More

by Ashleyaugusty1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
Dec 01, 2023 -

World Toyota responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

November 19, 2023

World Toyota does a very good job. I had this very efficient and effective about managing the reoccurring visits subsequent to the purchase of a new vehicle. More

by Hapetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Dec 02, 2023 -

World Toyota responded

That's great to hear about your positive experience with World Toyota! Efficient and effective management of visits, especially after the purchase of a new vehicle, speaks volumes about our commitment to customer service. Thank you for your business!

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