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World Toyota

Atlanta, GA

Overview
Reviews
4.4
1,947 Reviews
Call Dealership (678) 547-9000
View Awards

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,947 reviews

November 06, 2023

I went in for service and found the entire process to be really easy and straightforward. Dean was very responsive and able to answer all of my questions. More

by Acaciaisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean 5 stars(Service)
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Dec 02, 2023 -

World Toyota responded

It's great to hear that your service experience was smooth and straightforward! Having a responsive and knowledgeable service representative like Dean can truly make a difference. Thank you for your business!

November 04, 2023

Efficient quick and service manager excellent completing work on my car in the time promised. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had an efficient and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

World Toyota has a very knowledgeable and helpful team that has made me a proud Toyota car owner. More

by elvispamukovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

I had a worst experience today I bought four brand new tires couple of days ago that my tire light turned on and I want to check it today and the guy was very very rude to me. I just ask you a question is More

by Duklilee1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Report | Print
Nov 10, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the negative interaction you had during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

November 03, 2023

Clean dealership, friendly employees, and I was in and out less than an hour (estimated time was a little before an hour). More

by Enrique.penaloza22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Campbell
Report | Print
Dec 01, 2023 -

World Toyota responded

It's great to hear about your positive experience at World Toyota! A clean environment, friendly employees, and efficient service are key factors that contribute to a pleasant customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Glen Knox was absolutely horrible. I have been bringing my vehicle here for 4 yrs and have never dealt with an advisor this rude. I will no longer be bringing my vehicle to World Toyot More

by nalam4558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Knox
Report | Print
Nov 10, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for this negative interaction you had during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

November 02, 2023

Great experience with oil change. Clean waiting room with coffee. Fair price. Good explanations in multipoint inspection. More

by makbash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me. Fisher.
Report | Print
Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that your oil change was a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Good service, but there are very long waits from time to time. Generally helpful staff. More

by brotherjohnvlc
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 01, 2023 -

World Toyota responded

We are thrilled to hear that you had a good experience! We apologize for a longer than normal wait time. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

From start to finish I had a very pleasant experience. Everything was explained clearly and concisely, including the cost of various services, so there were no surprises, which I appreciate. And the turn More

by challeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Report | Print
Dec 05, 2023 -

World Toyota responded

It sounds like you had a smooth and transparent experience at World Toyota's Service Department! Clear explanations and upfront details about the services and costs are crucial for a hassle-free experience. It's great that despite the busyness, we managed to provide a quick turnaround for your car. When a dealership prioritizes customer service, it makes the whole experience much more pleasant. Thank you for your business!

October 31, 2023

Dean, in the Service Department, was absolutely outstanding!!! Informative, understanding and explained everything. Didn’t push a thing on me and had great recommendations. Highly recommend! More

by Sanjose1185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron
Report | Print
Dec 02, 2023 -

World Toyota responded

It's fantastic to hear about your exceptional experience with Dean in the Service Department! Having an informative and understanding advisor who provides clear explanations without any pressure can make a significant difference in the service experience. Thank you for your business!

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