World Toyota

Marked my brake pads before service to replace pads. After service looked at brakes and the paint marks were still there. The pads had not been replaced. After service looked at brakes and the paint marks were still there. The pads had not been replaced. More

World Toyota always impress me with their awesome professionalism, excellent service, and friendly as well as knowledgeable representatives. I still bypass two disappointing Toyota dealerships just t professionalism, excellent service, and friendly as well as knowledgeable representatives. I still bypass two disappointing Toyota dealerships just to get to World Toyota. More

World Toyota sold me a key fog and didnt ensure it was programmed completely. Then they didn't grant my request asking to speak with a manager. Then I called again and the customer service representative programmed completely. Then they didn't grant my request asking to speak with a manager. Then I called again and the customer service representative told me that I could go to any Toyota dealership and they could complete the programming. I showed up at Union City Toyota for my appointment and they informed me that i would have to pay for the service. World Toyota really dropped the ball. This is extremely unacceptable. I will be publishing this review on social media to ensure no else has uses your poor service. Service advisor Glenn is the absolute worst. More

My experience with the service department was great! Rahel, our service tech , explained everything and kept us advised about when the car would be ready Rahel, our service tech , explained everything and kept us advised about when the car would be ready More

Terrible service! ! They only care about the money. I went in for a routine service and they tried to push $300 of extra services to me and even sent me a link to sign ! They only care about the money. I went in for a routine service and they tried to push $300 of extra services to me and even sent me a link to sign for them even after I said no. Then when I went to pick up my car on Monday, they left my battery on all weekend and let it die. They did not offer to replace the battery, any compensation, or even say sorry, instead the associated acted like I was dumb and didn’t know how to turn my car on before believing me. NEVER GET WORK DONE HERE!! More

Good costumes and services Juan is the best thanks very professional and fast service . I am so glad about Chamblee Wold Toyota . professional and fast service . I am so glad about Chamblee Wold Toyota . More

My service appointment was handled promptly and efficiently, and was completed with a written report of findings. efficiently, and was completed with a written report of findings. More

This was my time at World Toyota and what I got was noting but courtesy and professionalism. Philip Vo was my advisor and he was awesome! noting but courtesy and professionalism. Philip Vo was my advisor and he was awesome! More

I tried to purchase a Toyota Certified vehicle for my daughter, who just moved to Atlanta, and felt taken advantage of by World Toyota. The price they advertised on their website was $19,400. After sever daughter, who just moved to Atlanta, and felt taken advantage of by World Toyota. The price they advertised on their website was $19,400. After several phone calls and texts, I received a quote from World Toyota that included several hidden fees - "window tint: $495," WORLD TOYOTA CONSUMER CONNECT: "$499," "Doc Fee: $999," and ElecRegFilFee: $198." Their website specifically promised: "Dealer Doc fee of $999.00 is included in advertised sales price." This is NOT TRUE. They added it in the quote. I've never had a dealership add so many hidden expenses. I felt like they were trying to take advantage of an out-of-state dad trying to help his daughter get into a safer car. I've been a lifelong Toyota buyer who has trusted dealerships. No more. More

Rahel A was excellent and very professional. Service was great. And report afterwards was very helpful. Service was great. And report afterwards was very helpful. More