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World Toyota

Atlanta, GA

4.4
1,876 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,876 reviews

July 17, 2023

Glen Knox in the World Toyota service department is the worst service advisor, his attitude tarnishes this place, I should have asked for another adviser, I have always observed his attitude with costumers More

by bruzos1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Knox
July 17, 2023

Great service for my 2011 4Runner that has 200,000 plus miles! I have been using the service department for its entire life and it runs nearly as well today as the day I bought it. More

by bikecobb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron, John Pitera
Aug 02, 2023 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 17, 2023

Jeyvis Aguilera was amazing from start to finish. She kept me updated throughout my service and made sure I was fully accommodated during my wait. She ordered me a Lyft to take me to my home and back More

by Phayweather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeyvis Aguilera
Aug 02, 2023 -

World Toyota responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 15, 2023

Seems well organized. Staff are welcoming. Communication system works well… they send texts to update you.. Appreciate the great coffee selection and supply of water.. More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jul 15, 2023 -

Veronica responded

Overall a good experience but wait time was too long. Had an 8am appt. Did not leave til 2pm and only had one item replaced.

Jul 21, 2023 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 15, 2023

Eric M. - Awesome,Friendly, Professional, Energetic!!! They got me in and out! Love World Toyota! More

by ypayne73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Jul 15, 2023 -

World Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 15, 2023

Glen Xnox in the World Toyota service department is the worst service advisor, his attitude tarnishes this place, I should have asked for another adviser, I have always observed his attitude with costumers More

by bruzos1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Xnox
Jul 15, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience with service was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Samuel Pakarati General Manager spakarati@worldtoyota.com

July 15, 2023

Alana was the absolute best! I will definitely be returning. Her customer service, knowledge is impeccable More

by antoinetteshumake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Jul 19, 2023 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Great experience in the service department with Sebastian. Definitely coming back. Good service and price More

by Ester Machado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gamez
Jul 19, 2023 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 15, 2023

Eric Matson is a super and knowledgeable service advisor would highly recommend him for your service needs More

by locoengr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Jul 19, 2023 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Dean Ton is an incredibly knowledgeable service rep. He tailored my service to precisely meet my needs More

by markaldenross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron
Jul 15, 2023 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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