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World Toyota

Atlanta, GA

4.4
2,012 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,013 reviews

October 26, 2023

Had a great car-buying experience at World Toyota. Nice sales person who looked after us and made it easy. Financed through the dealership was cheaper than my credit union. Two thumbs up. More

by Jrobitscher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Lowery
Nov 04, 2023 -

World Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

I was well received, I was informed on a regular basis about findings in car and I was given suggestions about what was needed to be done. Place was neat and quiet. I highly recommend this facility. Than More

by Paschal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Collins
Nov 04, 2023 -

World Toyota responded

It's great to hear that you had a positive experience at World Toyota. Being well received, informed about your car's findings, and receiving suggestions on necessary work are all important aspects of a quality service visit. Thank you for your business, and we look forward to serving you again in the future.

October 25, 2023

They tried to charge me $1,138 for a new alternator. I was told that it was $390 for the part and $700+ for the labor. They quoted the job a 4hour job. I took my car somewhere else it took them less tha More

by princess_11238
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Oct 31, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced during your service visit. I would like an opportunity to fix this and to earn your business, please contact me at 678-547-9001. I look forward to speaking with you. Samuel Pakarati, General Manager

October 24, 2023

Had great customer service this time , didn’t try to sell unnecessary services, set up a lyft , washed my car , and kept me up to date in a very timely mannet More

by Sandy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Nov 04, 2023 -

World Toyota responded

It's fantastic to hear that you had a great customer service experience during your recent visit. It's always a positive sign when the service team doesn't push unnecessary services, sets up a Lyft for your convenience, washes your car, and keeps you updated in a timely manner. These are all important aspects of a successful and customer-centric service visit. Thank you for your business, and we look forward to serving you again in the future.

October 23, 2023

Am on my 7th Toyota from World, always great service and professional, courteous, and ease!!! More

by tdturner4616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric matson
Oct 25, 2023 -

World Toyota responded

It's fantastic to hear that you've had such a positive and long-lasting relationship with World Toyota. Great service, professionalism, courtesy, and ease are key aspects of a wonderful customer experience. Your loyalty and satisfaction are greatly appreciated!

October 22, 2023

1.Proffessional Presentation 2. Well Organized 3. Service Rep, very knowledgeable 4. Answered all my questions. More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 24, 2023 -

World Toyota responded

It's wonderful to hear that you had a positive experience with a professional presentation, a well-organized service, a knowledgeable service representative, and answers to all your questions. These qualities contribute to a satisfying and efficient customer experience. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

The World Toyota Service Center/ my Advisor Dean Ron are Simply Amazing. I Trust them! More

by dmseary2017$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron
Oct 24, 2023 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Dean provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Friendly, helpful, efficient. Friendly, helpful, efficient. Friendly, helpful, efficient. Friendly, helpful, efficient. Friendly, helpful, efficient. More

by cdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 24, 2023 -

World Toyota responded

We are thrilled to hear that you had a friendly, helpful, and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

I’ve been coming to World Toyota for over eight years now. They make me feel right at home and take care of my cars and their needs. I feel like they don’t do any extra services on your car unless you re More

by Mr.greggriffis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 24, 2023 -

World Toyota responded

It's wonderful to hear about your long-standing positive experience with World Toyota. Feeling at home and knowing that they take care of your car's needs while being transparent about service recommendations are all important factors in a great dealership experience. It's evident that you trust our service team and feel you're in good hands, which is fantastic. Thank you for sharing your experience!

October 20, 2023

Excellent rep and friendly with recommendations. Car was ready on time and drives great! Good job! More

by amazingray718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Oct 24, 2023 -

World Toyota responded

It's great to hear that you had an excellent service representative who was friendly and provided helpful recommendations. It's also fantastic that your car was ready on time and is driving well. A job well done indeed! We appreciate your business. We look forward to assisting you in the future.

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