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World Toyota

Atlanta, GA

4.4
1,880 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,880 reviews

January 24, 2023

Got a 2023 Toyota Corolla about 3 weeks ago. I got a nail in a tire today, went there trusting they would help me. The gentleman Eric Matson was very king BUT he said the tire can’t be fixed and More

by Érika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Diaz
Jan 25, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Sam Pakarati General Manager 301.806.0080

September 05, 2022

Bought a “certified” Toyota (2018). 1st oil change I’m told I need 2 tires. Not cover by anything. Really? Went somewhere else to get tires. More

by Dneises
Customer Service
Recommend Dealer
No
Employees Worked With
Used car salesman
Sep 05, 2022 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for what you experienced with your vehicle's tires. I would like an opportunity to fix this and to earn your business, please contact me at spakarati@worldtoyota.com. I look forward to speaking with you. Sam Pakarati General Manager

August 24, 2022

Tried to get a quote to replace spark plugs for a week. No response to chat, email or phone. Made an appointment and they wanted $400 to replace 6 spark plugs. Got it done else where for $250. More

by Bo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who ever responds to email/chat
Aug 25, 2022 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for any lack of communication while trying to price service with us. I would like an opportunity to fix this and to earn your business, please contact me at spakarati@worldtoyota.com. I look forward to speaking with you. Sam Pakarati General Manager

Aug 25, 2022 -

Bo responded

Good PR but I’m a twice and done kind of guy and this was twice.

August 03, 2022

Had a car less than 24hrs it did work for me - they where not willing to help not interested in anything but the sale and basically hosed me out of 10 grand to leave with the car that I traded in. I know More

by miked200
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Gonzlez
Aug 05, 2022 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Sam Pakarati General Manager spakarati@worldtoyota.com

Aug 12, 2022 -

miked200 responded

I have called now several times and still not received a response.

July 15, 2022

My complaint is for the collision center starting from Alberto he was in charge of my vehicle and he has a Horrible costumer service -5 stars and also after my car was at the body shop for more than 2 mon More

by lunabeat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto
Jul 15, 2022 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for what you have experienced with getting your vehicle repaired. I would like an opportunity to fix this and to earn your business, please contact me at spakarati@worldtoyota.com. I look forward to speaking with you. Sam Pakarati General Manager World Toyota

June 14, 2022

My daughter took her Corolla in for recall issue. Being new to the area she was blessed to find World Toyota near her home. They were extremely helpful to her while solving the issues. Kyle Derrico w More

by LCC0256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Derrico, Raven Baldwin
Jun 15, 2022 -

World Toyota responded

Thank you for your kind words about Raven and Kyle! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

June 02, 2022

I had a scheduled appointment for routine maintenance. Toyota claims to do the 15pt or whatever check inspection and I had oil change and tire rotation. my maintenance light is still on and as soon as I l More

by khalilahp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of the service people are terrible
Jun 08, 2022 -

World Toyota responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Sam Pakarati General Manager spakarati@worldtoyota.com

May 01, 2022

Thanks for the service. I’m satisfied of my visit today. Keep the good work. More

by Aro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasan Choudhury
May 02, 2022 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 09, 2022

My experience at world Toyotas car service sector was absolutely horrible! I arrived at world Toyota around 12:40pm for routine maintenance, I didn’t not leave until 7pm!!! The amount of loops and hurdle More

by Bry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Bailey
Apr 11, 2022 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me at 301.806.0080. I look forward to speaking with you. Sam Pakarati General Manager

March 27, 2022

We recently received 2 different services under the attention of Phillip Vo, the Assistant Service Manager at Wirkd Toyota. His attention to detail and schedules was much appreciated! More

by jfkarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philio Vo
Mar 29, 2022 -

World Toyota responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

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