
World Toyota
Atlanta, GA
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Easy to schedule service appts. Courteous representative greeted me as soon as I arrived. I rec’d text message informing me of urgent additional service items. Simple to view and ap Courteous representative greeted me as soon as I arrived. I rec’d text message informing me of urgent additional service items. Simple to view and approve the work indicated. Work did take longer than expected to complete. It would have been helpful to know the extended time earlier. But the waiting area was comfortable if a bit distracting with others’ phone conversations. More
Jeff was quite helpful, and he explained my car's present condition to me in detail and with a lot of enthusiasm. My man definitely needs a raise condition to me in detail and with a lot of enthusiasm. My man definitely needs a raise More
Jeyvis Aguilera was amazing from start to finish. She kept me updated throughout my service and made sure I was fully accommodated during my wait. She ordered me a Lyft to take me to my home and back She kept me updated throughout my service and made sure I was fully accommodated during my wait. She ordered me a Lyft to take me to my home and back to the dealership. I’d give her 6 stars if I could. Simply my best experience at a Toyota dealership. More
Glen Knox in the World Toyota service department is the worst service advisor, his attitude tarnishes this place, I should have asked for another adviser, I have always observed his attitude with costumers worst service advisor, his attitude tarnishes this place, I should have asked for another adviser, I have always observed his attitude with costumers. I have been a customer for almost 6 years since I bought my car in this place, I have had contact with all the advisers of this place and Glen Knox should not be there More
Great service for my 2011 4Runner that has 200,000 plus miles! I have been using the service department for its entire life and it runs nearly as well today as the day I bought it. miles! I have been using the service department for its entire life and it runs nearly as well today as the day I bought it. More