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World Toyota

Atlanta, GA

4.4
1,961 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,961 reviews

July 15, 2023

Eric M. - Awesome,Friendly, Professional, Energetic!!! They got me in and out! Love World Toyota! More

by ypayne73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson
Jul 15, 2023 -

World Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 15, 2023

Glen Xnox in the World Toyota service department is the worst service advisor, his attitude tarnishes this place, I should have asked for another adviser, I have always observed his attitude with costumers More

by bruzos1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Xnox
Jul 15, 2023 -

World Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience with service was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Samuel Pakarati General Manager spakarati@worldtoyota.com

July 15, 2023

Seems well organized. Staff are welcoming. Communication system works well… they send texts to update you.. Appreciate the great coffee selection and supply of water.. More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jul 15, 2023 -

Veronica responded

Overall a good experience but wait time was too long. Had an 8am appt. Did not leave til 2pm and only had one item replaced.

Jul 21, 2023 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 15, 2023

Alana was the absolute best! I will definitely be returning. Her customer service, knowledge is impeccable More

by antoinetteshumake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
Jul 19, 2023 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Dean Ton is an incredibly knowledgeable service rep. He tailored my service to precisely meet my needs More

by markaldenross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Ron
Jul 15, 2023 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

The collision department was absolutely amazing. Jimmy Bennett went above and beyond to make sure my door mirror was repaired as quickly as possible. More

by enerirekk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Bentley
Jul 15, 2023 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 13, 2023

They were courteous. My service rep Chris me infofmed thrpuhhoit the process. Alfred, sales, took the time to discusd extended warranty options and showed me geatutes on More

by dkcj224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (male) in service (5 stars)
Jul 15, 2023 -

World Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

Excellent customer service. Chris represents them well. Waiting room clean, comfortable and well appointed. Will be back More

by lymiotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 15, 2023 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 12, 2023

Quick and professional service - a very pleasant and convenient waiting area - and an easy to access location. More

by egeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colley
Jul 15, 2023 -

World Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 11, 2023

Always get best services specially from Rahel Atsemet Assistant service manager she is the best More

by rakib-hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
Jul 15, 2023 -

World Toyota responded

Thank you for your kind words for our staff, we appreciate it!

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