World Volkswagen

Wonderful customer service Steve was extremely helpful. He was very reasonable and super polite. I have no complaints with the service provided and recommend him and this dealer Steve was extremely helpful. He was very reasonable and super polite. I have no complaints with the service provided and recommend him and this dealer to others. More

My "New" EOS I found the car of my dreams on the internet at World VW. The experience of dealing with salesman Bob DeSantis and finance manager Mark Mendez made m I found the car of my dreams on the internet at World VW. The experience of dealing with salesman Bob DeSantis and finance manager Mark Mendez made me do a 180--the experience was stress-free and my opinion of automobile dealerships has just gone up to the roof! I never trusted car salesmen or the financial guys--this dealership has changed my mind completely. Karissa was delightful over the phone as well. My buying experience took no time at all and was completely stress free. Thank you World VW--thanks for showing the industry how to treat a customer! Eileen Bookman More

Like my ride Test drove cars multiple times over 2 years. Did not need a car as my existing VW was running well despite being over 10 years old. World was able to Test drove cars multiple times over 2 years. Did not need a car as my existing VW was running well despite being over 10 years old. World was able to meet my bank's auto loan terms. Salesman was patient despite my multiple visits.Kept old car so now I have 2 VW's. More

First VW experience was fantastic! Dean and the team at World Volkswagen are incredible! They took the time to answer all my question, got me a lower rate, and got me into a nice new 20 Dean and the team at World Volkswagen are incredible! They took the time to answer all my question, got me a lower rate, and got me into a nice new 2016 Jetta in no time. Seriously, that was the easiest and quickest transaction I've ever experienced. More

Great dealer experience I bought a 2016 Beetle from World and never walked into the shop or met the people there. This beetle was the only one I wanted and they happen to be I bought a 2016 Beetle from World and never walked into the shop or met the people there. This beetle was the only one I wanted and they happen to be the only dealer I could find that had the exact car on their lot. I live across the country so we did the entire deal by email. They were friendly, responsive, fair, responsible, and they really worked with me. I appreciated their willingness to make the deal happen. Well done! When a friend of mine went to check out the car and make sure all the details were right, she said she was impressed by the quality of the place and the people. More

Painless By far the the most painfree car purchase I have ever made. Steve Jr., was very helpful and prompt about everything. I basically new what I wanted b By far the the most painfree car purchase I have ever made. Steve Jr., was very helpful and prompt about everything. I basically new what I wanted before hand. The car I wanted wasn't in stock, however they were able to locate one for me in no time. Thanks again Steve !! Jenny More

Great Experience Just leased a car for my son who is going to college. My experience @ World Volkswagen in Neptune was great. My sales rep was Joseph Scarpino. Very kn Just leased a car for my son who is going to college. My experience @ World Volkswagen in Neptune was great. My sales rep was Joseph Scarpino. Very knowledgeable about every feature of the car, not pushy, and a pleasure to deal with. After I met with Joesph I sat down with the finance Mgr. Steve Alfano who explained the various programs they offer, and was very helpful as well. I would highly recommend this dealership if you want a great price with a great experience. I rate them 10 out of 10. Thanks guys! More

My first car The dealership was great. I walked in and was greeted right away by Steve who then began show me the car. Car was brought out clean and ready to show. The dealership was great. I walked in and was greeted right away by Steve who then began show me the car. Car was brought out clean and ready to show. Wasn't pressured into buying anything at all. Was overall a great experience for buying my first car. More

Impressed Recently, I purchased a 2013 Chevy Equinox at World Volkswagen in Neptune, NJ. Never before have I entered a car dealership where every salespe Recently, I purchased a 2013 Chevy Equinox at World Volkswagen in Neptune, NJ. Never before have I entered a car dealership where every salesperson or employee I came in contact with was approachable and willing to assist. To name a few employees: there was Earl King who assisted in making sure I received the car I wanted (2013 Chevy Equinox). And Mark Mendez who was instrumental in finding the right bank that supplied an interest rate more pliable to my budget. Now, my experience with Mike Papa was very brief although quite pleasant. Lastly, but not least; there was Leonard Kolomyes, the salesman who sold me the Chevy Equinox. I liked Leonard. Why? He came across to me as genuine because he was not just for himself, but considered sincerely my financial budget. As I had briefly shared with him my financial situation. He was down to earth. He shared with me a little about his life and his future plans. He made me feel comfortable. Leonard directed me to the waiting room inside the car dealership where he invited me to help myself to coffee or tea or soda or bottled water and light refreshments. Moreover, Leonard was courteous with a sense of humor. My experience with him made me feel like we were old buddies shooting the breeze. Not like I was being attacked by a greedy salesman out to make a commission at my expense. To top it off, almost every text or call I made to Leonard or customer service with concerns shortly after purchasing the Equinox was returned. It is for all of these reasons and more I would absolutely recommend World Volkswagen in Neptune to anyone looking to purchase a car. More

Came back for Roy Draper and a Dealership "that gets it" My son and I were looking at used cars in the Fall of 2015 when we met Roy. We test drove a vehicle and spoke with Roy for a brief period of time. R My son and I were looking at used cars in the Fall of 2015 when we met Roy. We test drove a vehicle and spoke with Roy for a brief period of time. Roy's customer service style was so different than the average car salesman. Roy's ability to deal with customers in a highly professional manner with "no pressure" style made such an impact on my son and I that we came back to World VW and asked to deal with Roy 6 months later. It is his skill of building a relationship with a customer and not just looking to make a sale that day. I have visited many Car Dealerships from new car dealers to Used Car Operators and I am surprised how many of them still use such "sleazy" attitudes and sales tactics. Well you won't experience that at World VW. This includes the GM (Justin), the Used Car Manager (Jason) and others such as Sean who was able to share with me some specifics on the Used Vehicle that we purchased. This very positive experience is because the whole dealership works as a team. We even experienced this with the Gentleman that "Details" the cars before delivery to a customer. He shared some advice on how to make your car look its best and even went out of his way to give a floor mat some extra cleaning because he thought it could be done just a little bit better. More