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World Volkswagen

Neptune City, NJ

4.9
1,350 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,350 reviews

June 03, 2015

Wonderful Experience My salesman Joe Scarpino was wonderful and managed to get me into the car I wanted even though we hit a snafu with the trade-in of my current car. He More

by anappi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scarpino
Jun 04, 2015 -

World Volkswagen responded

Hi anappi, Thank you for taking the time to leave a comment. Joe is a great representation of our team overall, I'm happy he was able to assist you. We try our best to provide excellent customer service to each of our customers and I'm pleased to see that was reflected upon you. Congratulations on your trade-in and new car transaction! We would be happy to help you again in the future and look forward to seeing you. All the best, Justin Simcox, GM.

May 20, 2015

Second Lease I recently leased my second car through World Volkswagen and, like before, was not disappointed. The first time I leased, I met Bob Desantis, who made More

by abyreed23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2015 -

World Volkswagen responded

Hi abyreed23, Congratulations on your second lease! Thank you for returning to our dealership for two additional leases! I'm happy to hear that Bob Desantis made it an easy process for you. He is a wonderful representation of all our team members. Enjoy your vehicles! Should you need anything in the future, we will be glad to assist you again! Best, Justin Simcox, GM

May 20, 2015

Excellent Service with no pressure buying My wife and i went there to look at a CPO 2013 passat for our growing family. we were greeted by Robert Desantis who was a very nice guy. he got us in More

by mikeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2015 -

World Volkswagen responded

Hey mikeB, Glad to hear Rob was able to help you with a CPO 2013 Passat with zero pressure. Rob is a valued employee and represents our entire staff very well. Thanks for choosing us for your family's needs. If Rob or any member of our family can be of further assistance to your family, please stop in or give us call. Happy driving! Best, Justin Simcox, GM

May 19, 2015

Nice People Follow up with pestering phone calls for the marketing girl. Made an appointment and it was a surprise when we walked in. Nothing was prepared. Spent More

by Peter Jennings
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Draper, Jason Forster
Jun 16, 2015 -

World Volkswagen responded

Hi Peter, I am sorry to see you were not given the treatment you deserve. It sounds like there was a miscommunication within our departments and I do want to apologize for that. I appreciate you leaving a comment as this will allow for our team to grow and learn from the mistakes that were made. If you're willing, I would like to make it up to you by providing a great customer experience this time around. If you are interested please feel free to reach out to me at the dealership. Best, Justin Simcox, General Manager. I can be reached at (732) 922-1500.

May 19, 2015

Great Service The car dealer that helped me find and purchase my vehicle is both personable and reliant . His name is Roy Draper. He has helped me with my last tw More

by cherry5353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
May 21, 2015 -

World Volkswagen responded

Hi cherry5353, Congratulations on your new purchase! I'm happy to hear that Roy was able to provide you with great customer satisfaction again. He is a wonderful representation of our entire team. Thank you for recommending him and our dealership to others and thanks for being a returning customer!! Enjoy your new vehicle!! Please do not hesitate to contact us should you need anything else. Best, Justin Simcox, GM

May 15, 2015

Great Experience with World VW of Neptune - No Pressure! We just purchased a 2012 VW Jetta as a first car for our daughter from Roy @ World VW and I have to say this was the best experience I've had at car d More

by jasonp08505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
May 15, 2015 -

World Volkswagen responded

Hey Jason, Dana & Jordan, Congrats on your Jetta purchase! Your daughter is going to be thrilled driving around in it! The Jetta is a stylish, reliable and safe vehicle for her to be cruising in. Roy is a great representation of our team overall. He is friendly, very car informative and truly there to help the customer find what they need. Thanks again for coming in to see us and we wish your daughter all the best with her ride! If you need anything else please give us a shout, we'd be happy to help you again. Have a nice weekend, Justin Simcox, GM.

May 12, 2015

2nd car from Roy Draper...enough said! this was the 2nd car I got from Mr. Roy Draper...he's a gentleman and makes it easy also, Lindsay Widmaier was very helpful in coordinating my inte More

by Mr. I'm back for #2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
May 12, 2015 -

World Volkswagen responded

Hey Mr. I'm back for #2, Let me say, I truly enjoy your name! It's great to see that Roy was able to help you purchase your second vehicle from us. Thank you for being a returning customer to our store! It is customers like that you that truly make our job enjoyable. There is nothing better than seeing a person who previously enjoyed their first experience come back for seconds. Congratulations on your purchase. On behalf of Roy and our entire dealership, we wish you all the best with your vehicle. If you need anything else, you know where to find us! We'd be more than happy to see you again. Have fun driving, Justin Simcox, GM.

May 12, 2015

Stress-free, Great Service! Our Sales Associate (Product Specialist), Bob Desantis, made us feel very welcomed and relaxed. His low key, polite, very knowledgable, respectful st More

by D & G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mendez
May 15, 2015 -

World Volkswagen responded

Hey D&G, Thank you for taking the time to leave a message regarding your visit! I am very happy to see Bob was able to assist you in finding what you came in for. Customer service is very important to us and I am glad that our hard work was able to result in a successful visit for you. On behalf of Bob and our entire team, thank you again for choosing us. If you need any other assistance we're more than happy to help you. I look forward to seeing you again in the future! All the best, Justin Simcox, GM

May 12, 2015

volkswagen jetta We had a very Pleasant experience, The staff was very friendly and understanding, It was easy to talk to and explain the situation and our budget . W More

by kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Redwood
May 12, 2015 -

World Volkswagen responded

Hi Kumar, Congratulations on your new car! I am really happy to see you were treated fairly regarding the entire process. Our main focus is helping customer to find exactly what they came in for. Our vehicle knowledge paired with a friendly personality allows for the customer to feel relaxed and actually make the situation fun as opposed to how other dealers act (or so we've heard). Thank you for taking the time to leave a comment! If you need any other assistance please do not hesitate to reach out. We'd be more than happy to review the vehicle with you, answer some questions or assist you in the Service Department. All the best, Justin Simcox, General Manager.

May 11, 2015

pleasant experience Had an overall pleasant experience from the time I walked in the door. I received a fair price for my trade in and a fair price for my purchase More

by nagwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scarpino, Kevin Ward
May 12, 2015 -

World Volkswagen responded

Hi nagwa, Congratulations on your trade in and purchase! I am very happy to see you had a successful experience visiting us. Customer service is extremely important to us. We appreciate wonderful customers like you that take the time to leave a review and recommend us to your friends and family. If you need anything else we're more than happy to help you out, just give us a shout! Thanks again and good luck with your ride, Justin Simcox, General Manager.

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