World Volkswagen

Roy Draper was excellent. Roy Draper was excellent and was very thoughtful and knowledgable. I would buy a car from him again and would recommend him to anyone looking for a ca Roy Draper was excellent and was very thoughtful and knowledgable. I would buy a car from him again and would recommend him to anyone looking for a car. He was also very helpful explaining all the new gadgets in the car to us as the old VW's we were driving were from 2003 & 2005. More

Bob DeSantis is the best. I've been buying cars from him for many years. he is very knowledgable, and VW CC has been very reliable. is the best. I've been buying cars from him for many years. he is very knowledgable, and VW CC has been very reliable. More

Exceptional service and great value. I recently purchased a brand new CC from Leonard K at Neptune Vw. It was the third dealership I had visited that weekend, and I really didn't have mu I recently purchased a brand new CC from Leonard K at Neptune Vw. It was the third dealership I had visited that weekend, and I really didn't have much patience let alone faith left that I would find the car/deal I would be happy with. I was pleasantly surprised at how different this dealer was from the previous I had visited. Everyone was knowledgable and professional. The one thing that made exceptional was that the sales guy Leonard actually listened to what my wants and needs were. He was upfront, there were no surprises and very efficient. The process took less than an hour. My wife and I went out to eat, and when we came back the car was pretty and ready to go. Leonard went over all my questions about the car, and showed me some cool stuff about the cc. It was the first time I ever went to this dealer. It's a bit of a hike for me, but good service wins out. I got a great deal and the car I wanted. I will be taking my car there for service as well. More

Purchased a 2007 Corvette I had Dean Desantis as my sales rep. I had a great experience with Dean and his co-workers. I got a good price for my trade, and was able to work out I had Dean Desantis as my sales rep. I had a great experience with Dean and his co-workers. I got a good price for my trade, and was able to work out a nice deal for the purchase of a pre-owed corvette. Everyone at World are REAL PROS! More

Trade In - Great Experience Had the pleasure to work with Bob DeSantis a second time (2012 was the first), who helped me this time with a trade-in and purchase of a new Passat 20 Had the pleasure to work with Bob DeSantis a second time (2012 was the first), who helped me this time with a trade-in and purchase of a new Passat 2015. The negotiation could not have gone smoother. Highly recommended. More

Dean was great! Appreciated the straightforward and honest negotiation. Dean was easy to transact with and made us feel comfortable and at ease. We got the car we cam Appreciated the straightforward and honest negotiation. Dean was easy to transact with and made us feel comfortable and at ease. We got the car we came for at the price we wanted. More

GREAT FIRST TIME BUYING EXPERIENCE My fiance and I were in the market for a pre-owned truck. I called World VW to inquire about one in their lot. However, it was out of our reach... I t My fiance and I were in the market for a pre-owned truck. I called World VW to inquire about one in their lot. However, it was out of our reach... I told the sales man what exactly was looking for and he said they would call me... I honestly forgot I even spoke to them.. In just a few days I received a phone call from World VW and a very friendly voice informed me that they have a truck in their lot that fits us perfectly.. I made an appointment and came... I was greeted by my sales man Joseph G. Scarpino. I have to say he was the most friendliest and most informative person we have ever dealt with! He made us feel comfortable and at ease and totally felt like he was on "our side"... I told him about the nightmare that we had experience at an other dealer (toyota of lakewood) months ago and he assured us we were in great hands.. We told him exactly the number we needed to be at and our terms. He GOT THEM EXACTLY all with in 45 minutes of us being there. Once we signed and drove away with our beautiful truck, we noticed a couple of things that we were not happy with, I called our sales man, and he told us to turn right around and bring the truck back... We did... Not only did they fix everything we wanted addressed, the manager handed us the keys to a brand new VW with no questions asked... He apologized for the inconvenience, and we would be called as soon as the truck was fixed! Hands down, the best people, best dealer, best service you could ever ask for and will by far exceed your expectations. We will be returning in a couple of months to purchase a second vehicle. I HIGHLY recommend World VW for what ever New VW or Used car or Truck you might be in the market for! If they don't have it.... They will find it for you.. They surely did it for me.. Thank you Joseph G. Scarpino, Justin Simcox, and everyone else that helped us throughout our first time buying experience at World VW. More

5 years of World VW Loyalty My salesman, Bob DeSantis was so Great to work with in 2010 that I returned to him in 2013 for my 2nd lease. I really wouldn't consider ever going any My salesman, Bob DeSantis was so Great to work with in 2010 that I returned to him in 2013 for my 2nd lease. I really wouldn't consider ever going anywhere else - and I happen to live within 2 miles of another VW dealership. Bob was, and continues to be very professional, personable, and always willing to make the entire experience seamless. Jonathan Redwood the Sales Mgr is always just as helpful and personable. Whenever I have gone to the dealership for service appointments he has always made time for any questions I had and would always greet me regardless of how busy his day was. I can say working with both Bob and Jonathan over the last 5 years has made me come to enjoy my visits to World VW. They make the atmosphere very warm and almost and treat you as if you are "part of their family". I would recommend anyone work with either Bob or Jonathan for an excellent car buying experience. More

Typical crap Saw a nice 2012 VW Passat on the lot so we inquired about the vehicle. After giving the salesman all my personal information to run a credit check bef Saw a nice 2012 VW Passat on the lot so we inquired about the vehicle. After giving the salesman all my personal information to run a credit check before we sat down to negotiate, he comes back with his numbers for the car. I was surprised to see all these extra fees added to the offer like government fee, the highest doc fee I've ever saw, window etching, and that certification which is a basic extended warranty. Who are these guys kidding? Then we started talking price. But that ended quick because they price their cars to the "market value" within a 100 mile radius. The salesman then went to the sales manager with my offer for the car. After making us wait for what seemed like an hour but was more like 15 minutes, he came back to us with the same numbers. The salesman gave me some kind of song and dance to justify the price of the car. As soon as you insult my intelligence and lie to me about car pricing, which I know how and what car dealers do, the deal is over. Its a shame how some buyers will get caught in the "trap". However this buyer already knew the tricks of the trade and caught them at their own game. Al I can say is stay away. There are better alternatives. More

Best car buying experience yet We have been buying VW's since 1989. We have dealt with dealerships in N.Y. as well as other dealerships in Monmouth county. World Volkswagen of Nep We have been buying VW's since 1989. We have dealt with dealerships in N.Y. as well as other dealerships in Monmouth county. World Volkswagen of Neptune has been one of the better dealerships to work with. Our experience with them is always friendly and smooth. We just got our fourth vw with them this week and worked with Roy Draper. Roy was great to work with. Very friendly,and NOT pushy as most salespeople are known to be. He worked with us till we got the perfect deal for our family. Our son will be getting a car within the next year and we will definately work with Roy again More