World Volkswagen

Rad was great! Very helpful, had a fantastic experience, highly recommend him and World VW. Very helpful, had a fantastic experience, highly recommend him and World VW. More

Found what seemed like a good commuter car at World Volkswagen, sales person was Alyse. Had total confidence in the dealership because they had VERY Good ratings on a few sites. The car listed for $3 Volkswagen, sales person was Alyse. Had total confidence in the dealership because they had VERY Good ratings on a few sites. The car listed for $3,000.00, delivery was $300.00. (Dealership was over 80 miles from my home) So, I offered $3,000.00 ALL IN, because in the ad for the car it clearly said “NO Hidden Fees”. That along with the good reviews, I thought we had a deal, but we didn’t. He sends me a purchase agreement that is charging me” $329.00 for “Accessories” $410.00 for “Government Fees” (I’m registering it in another state) $499.00 "Proc/Doc Fees" $324.75 for “Taxes” (Again, I’m registering it in another state) So, if you look at the Purchase Agreement, I guess they did give me the car for around $3,000.00, Delivered,. They just tacked on an additional $1,562.75 or an additional 58% to the purchase price. What a waste of time, shameful. More

Purchase my Audi a5 . Cash from this place the process was fast will is an amazing guy . The car is amazing as well . Cash from this place the process was fast will is an amazing guy . The car is amazing as well . More

My vehicle was having braking issues. Service department assured me that they'd driven my vehicle to determine issue, even though the mileage in/mileage out was exactly the same! And th Service department assured me that they'd driven my vehicle to determine issue, even though the mileage in/mileage out was exactly the same! And they were unable to figure out what the problem was. Multiple calls to General Manager Justin Simcox were unanswered. Unreliable. Would strongly recommend finding another Volkswagen dealership to work with. More

"Bait & Switch" tactics - Don't trust Rad & Alyse! Yesterday (Fri), we found the perfect replacement car (exact model as we had) and had parents test drive it. Spoke to Rad last night after test dr Yesterday (Fri), we found the perfect replacement car (exact model as we had) and had parents test drive it. Spoke to Rad last night after test drive and offered a deposit. We were coming up this morning (Sat) to do second test drive and finish paperwork for purchase! Spoke to Rad last night and he told us not to come in til after 12 or so as the car was not cleaned yet and it would be in service Saturday morning in preparation for our noon test drive. On the road, we texted him that we were running a couple of minutes late and should be there at 12:45, then the call... He called us to say the car WAS NOT IN SERVICE, but OUT FOR A TEST DRIVE with ANOTHER CUSTOMER. That customer BOUGHT it and we were LIED TO BY RAD as we were driving. He informed us THAT THIS IS HOW THE SALES PROCESS WORKS since the customer was already there, even though we test drove it yesterday, offered deposit, had it cleaned this morning, going to finish paperwork upon arrival and offered to wait until Thursday for them to finish repairs to meet state inspection. Tried calling ISSAC, SALES MANAGER and GENERAL MANAGER with NO RETURN CALL BACK! This is how they treat M. County residents. CROSS POSTED ON SOCIAL MEDIA SITES and PICTURES ATTACHED. More

Buying our 2022 Atlas here was such a pleasant experience. They had a great selection of cars, answered all my questions, and were very helpful overall. Rad, our salesperson, went out of his way experience. They had a great selection of cars, answered all my questions, and were very helpful overall. Rad, our salesperson, went out of his way to help us. More

Just bought my first car from Volkswagen of Neptune. Will Ruzzo made the process quick and easy! Highly recommend purchasing your car from him. Such a nice guy! Will Ruzzo made the process quick and easy! Highly recommend purchasing your car from him. Such a nice guy! More

Stress free experience, great cars. Very happy with the car I purchased. I definitely recommend this dealership. Very happy with the car I purchased. I definitely recommend this dealership. More

I had such a great experience at VW of Neptune. This is my 5th lease with VW and this was definitely the smoothest that ever took place! Steven Milano was an absolute pleasure to work with! This is my 5th lease with VW and this was definitely the smoothest that ever took place! Steven Milano was an absolute pleasure to work with! More

Seamless car buying experience from start to finish I wish I could leave more then 5 stars! Had the pleasure of working with a very knowledgeable Product Specialist named Nico, he made it a relaxing and wish I could leave more then 5 stars! Had the pleasure of working with a very knowledgeable Product Specialist named Nico, he made it a relaxing and pressure free environment, which was very refreshing from previous dealerships I’ve been to. Dylan in finance was very informative, and took the time to answer each of my many questions in great detail. Already looking forward to returning to purchase my next vehicle from World Volkswagen! More