World Volkswagen

Nico and Dylan where super helpful and got me a great deal on a 2018 Chevy Silverado. Would highly recommend them and World Volkswagen for your next vehicle purchase deal on a 2018 Chevy Silverado. Would highly recommend them and World Volkswagen for your next vehicle purchase More

This will be a copy and paste from my initial review. Save yourself time and money, and go elsewhere. TL;DR: Poor follow up from salesman and manager, truck battery dead, cost me 4 hours and $160. Avo Save yourself time and money, and go elsewhere. TL;DR: Poor follow up from salesman and manager, truck battery dead, cost me 4 hours and $160. Avoid if they provide this level of customer service. Will update if World tries and makes it right. EDIT: It is now over a week later, 12.10.2020, management has yet to reach out to me. I had to contact the manager, Dylan, yesterday and after everything that's transpired, he says he can't remember who I am or the ram that I bought from them(they're a vw dealer). Great customer service as expressed before, well either way, he messed up the paperwork on my loan. Because he messed up on one letter, I had to go through my bank to make the proper changes needed so that I could finalize my loan. Once again, at this point I am out $160, they've wasted over 4 hours of my time for the intial pick up, Dylan failed to fill out my paperwork properly, and now that think about it, Dylan and the salesman never apologized, they just made up excuses. No one has yet to say " I'm sorry, we messed up". Absolutely ridiculous. I bought a 2015 Ram 1500 from this dealership and so far have had a poor experience. Their customer assistant sent me an email asking how the experience went and what they could do better. Below is a copy and paste. "Yes, lots could have been done better. First, the car was supposed to be ready for pick up today at 8 am, but no one knew where the keys were. Luckily one of the service guys found the keys right before the sales team came in at 9 am. Second, the truck had a bad battery, that was played off as having a light left on. The battery needed to be jumped when I test drove it and it was dead at pick up. What would have happened if i went along with the excuse that someone just left the light on? I didn't accept their excuse and the service dept confirmed my doubts - a bad battery. Third, magically delivery is an option now? After this bs with the battery and missing keys. I spent $160 on an uber to get to your location. The salesman was aware that I lived far away, the manager was aware that I lived far away and they never offered delivery until this whole thing started going downhill. Fourth, service was shotty. Two guys back there were great, a guy with large earring holes and one with dark hair with a gray hoodie. The short guy with red hair was very dismissive and had poor non verbal cues - he refused to look at me as I was talking to him and really didn't seem to care. The paperwork was signed on 11.30, pick up was for this morning, 12.01, at 8 am. You've wasted 4 hours of my time this morning. How is that appropriate? I told manager, Dylan, that salesman and managers really don't care after the paperwork is signed, to which he said it wasn't the case there. I had to waste my time and push for a battery, World VW is clearly another poorly ran dealership with shady people. My truck should have been delivered to my house and as a customer, I should have never had to push back as much as I did after the paperwork was signed." Management, you have my number so you can contact me whenever you want. More

Will Rizzo at World Volkswagen was wonderful to work with and made the process of leasing a vehicle easy and stress-free. It’s my 3rd lease with them and it’s always a great experience. and made the process of leasing a vehicle easy and stress-free. It’s my 3rd lease with them and it’s always a great experience. More

Had such a great experience at World VW! Christian was great to work with on our purchase of a certified pre-owned Tiguan. Would highly recommend them to anyone looking to purchase a car! great to work with on our purchase of a certified pre-owned Tiguan. Would highly recommend them to anyone looking to purchase a car! More

The service World is poor. The wait for a loaner is a month and they misdiagnosed my car problem. Never washed the car..the worst month and they misdiagnosed my car problem. Never washed the car..the worst More

Our salesperson Will Rizzo was the most accommodating person we have ever dealt with. He handled our everything without a problem. Very kind and knowledgeable. person we have ever dealt with. He handled our everything without a problem. Very kind and knowledgeable. More

Just purchased the new Atlas Sport after a lengthy NJ VW dealer search. Sales (Steven) was very helpful even though I was not really looking to purchase a new car until 2021 but with aggressive pricing wa dealer search. Sales (Steven) was very helpful even though I was not really looking to purchase a new car until 2021 but with aggressive pricing was difficult to pass up. Love the new car & many thanks to sales, finance & management to put me in this new car. Also, I traded in a my VW wagon (which I loved and raised my kids in) - overall I was off the lot with new car in an hour. Thanks! More

If I could give less than one star, I would. I sent an inquiry in, received prompt feedback, made the deal within a few minutes on the phone. I wanted to give a deposit, they don't take deposits, I wante inquiry in, received prompt feedback, made the deal within a few minutes on the phone. I wanted to give a deposit, they don't take deposits, I wanted to wire or ACH the money, they don't do that. I had the check overnighted so it was there by 1030 the next morning and they sold the car to someone else that afternoon. Never called me to let me know it was sold. Awful service and false advertising. If you say you do 100% online sales then this takes place, you really do not do online sales. More

Thank you to Justin, Dylan, Issac, and Will for helping me and my fiance get that beautiful 2019 ARTEON. It's a dream come true. me and my fiance get that beautiful 2019 ARTEON. It's a dream come true. More

I worked with Nico and Dylan Amos for my new lease of the Tiaguan SE. They were both great! Very kind and helpful without being pushy! Nico helped me track down the exact vehicle I wanted and got it to their Tiaguan SE. They were both great! Very kind and helpful without being pushy! Nico helped me track down the exact vehicle I wanted and got it to their location in a matter of a few days. Dylan helped with financing and made the process stress-free and smooth. I highly recommend seeking them out for any car search. More