World Volkswagen
Neptune City, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Rest service Jay was great. Worked hard to work with me on what I wanted to accomplish testing multiple vehicles and giving me the chance to think everything over Jay was great. Worked hard to work with me on what I wanted to accomplish testing multiple vehicles and giving me the chance to think everything over without holding offers over my head (like the dealership I worked with 2 hours before did). Would definitely recommend. More
Great web pricing...no surprises Kevin Ward was great. Responded immediately to my web request to verify inventory and even handled the sale himself personally. Was easy going and no Kevin Ward was great. Responded immediately to my web request to verify inventory and even handled the sale himself personally. Was easy going and not pushy. Easy and quick sale including the financing portion of the experience. The only reason for the 4 star vs 5 star is that I was a ding on the vehicle that I was lead to believe could be fixed actually could not be repaired w/o replacing the entire panel. More
Easy buy Never liked the car buying experience, however Jay made this time a much better one. Worked out the deal we wanted and made it quick & easy Never liked the car buying experience, however Jay made this time a much better one. Worked out the deal we wanted and made it quick & easy More
The best experience in car buying I have ever had ! Thank you so much, Dylan, I'm loving my Ford Focus ST. I'm happy with my purchase. I would definitely come back. ! Speedy process and excellent servi Thank you so much, Dylan, I'm loving my Ford Focus ST. I'm happy with my purchase. I would definitely come back. ! Speedy process and excellent service! More
Excellent Experience I stopped in World Volkswagen interested in a Certified Pre-Owned Jetta. I had researched other dealerships and World Volkswagen was offering the bes I stopped in World Volkswagen interested in a Certified Pre-Owned Jetta. I had researched other dealerships and World Volkswagen was offering the best prices in the area. My salesman Jay Cytryn was amazing - honest, informative and responsive. I left with a Jetta that night and was extremely satisfied with the service. Of the three dealerships that I visited while shopping for a car, this is the only dealership that did not disappoint. Thanks Jay!! More
Good deal on Atlas Very happy with the deal that Jay and World VW worked out. Thanks you so much for the great lease! I would definitely come back. Very happy with the deal that Jay and World VW worked out. Thanks you so much for the great lease! I would definitely come back. More
New Car Lease Review Leased a new vehicle from World Volkswagen. Our consultant was Dylan Amos. Dylan is truly a credit to the dealership sales & lease team. He was very p Leased a new vehicle from World Volkswagen. Our consultant was Dylan Amos. Dylan is truly a credit to the dealership sales & lease team. He was very professional, knowledgeable and a pleasure to deal with. We visited a different dealership originally and after a poor experience, a friend recommended we go to World VW . We are certainly glad we did. We would stronlgy reccomend World VW and specifically Dylan Amos to anyone and everyone who asks us where they should go for a vehicle. Dylan is our new "Go-To" man for our future purchase and leasing needs. More
Good during the Buy- Not So good After The dealership was great during the purchase of the vehicle. I drove a far way to get the deal I wanted and they did everythign possible for met to ge The dealership was great during the purchase of the vehicle. I drove a far way to get the deal I wanted and they did everythign possible for met to get that deal. Though I was low balled on my trade-in, it was expected since that's the business. The negative is that i was misinformed about the factory warranty of my the vehicle i was purchasing, the salesman said it carried over, the sales manager said it did not (non-VW car). So i purchased the extended warranty for assurance. Once i purchased the car, i contacted the manufacturer and found that there was actually a warranty that carried over. I called the dealer immediately to get the warranty that i purchase canceled. After sending in all the document required, I heard nothing and received no refund for over 2 months, when I contacted the dealer asking what happended I was told that hte info I sent over was misplaced and they needed me to send it in again, which i did. Again a few months went by and no-cancellation or refund. I contacted the dealer again and I was told that everythign was processed and my refund was issued. 8 months later and still no refund. It's terrible that this was an issue, if i had been allowed to contact the extended warranty program myself to cancel, I think this could have been avoided, but they require the dealer to cancel the transaction. I really enjoy the car, the price i paid, and I beleive the sales team is awesome! But after this issue, i dont think I will purchase from them in the future. More
Awesome car experience Words can’t fully describe the awesome & easy experience with dylan Amos! Went in for a test drive & was approved for a beautiful dynamic Toyota Avalo Words can’t fully describe the awesome & easy experience with dylan Amos! Went in for a test drive & was approved for a beautiful dynamic Toyota Avalon! If you are looking for the best cars & great deals go to world Volkswagon of Neptune! Thank you again! More
Awesome, Awesome Experience. Issac and Steve pulled it off. Not only did they pull it off, they ran it to the bank and knocked it out of the ball park. From test drive to delivery Issac and Steve pulled it off. Not only did they pull it off, they ran it to the bank and knocked it out of the ball park. From test drive to delivery was 90 minutes flat. This was after MONTHS of dealing with other dealerships, jumping through too many flaming hoops, et cetera. I was originally "settling" for a 2017 Nissan Sentra with another dealership; but test drove a 2015 VW Jetta and fell in love at first sight. Highly recommend the dealership itself, Issac, Steve, and the entire team. Keep doing what you're doing, gentlemen. You're doing it well! More