World Volkswagen

Very professional and pleasant We were extremely happy with our experience with Jay Cytryn at VW world of Neptune. Everyone that helped were very pleasant. They worked with us to ge We were extremely happy with our experience with Jay Cytryn at VW world of Neptune. Everyone that helped were very pleasant. They worked with us to get to an affordable price that we felt comfortable with. More

Problem with my tire I purchased my car from World Volkswagen in December and was having a problem with one of my tires so I contacted Jay, who had helped me while purchas I purchased my car from World Volkswagen in December and was having a problem with one of my tires so I contacted Jay, who had helped me while purchasing the car, and told me to stop by so they could take a look at it. When I arrived I met with Jay who then introduced me to Dylan P. Both of them were very kind and helpful. I left the dealership with a new tire and very satisfied with the service I had received! I highly recommend this dealership to anyone interested in purchasing a Volkswagen. More

Signed up for a new lease on a 2018 Tiguan I worked with Josh at the Neptune dealership, and he helped me get exactly what I wanted. I was very pleased! I am very satisfied with the new Tiguan, I worked with Josh at the Neptune dealership, and he helped me get exactly what I wanted. I was very pleased! I am very satisfied with the new Tiguan, as it provides the space I was looking for as an expecting mother. More

Glad I chose to buy here! I work as a manager in a customer service center for a large insurance company, so you would imagine that I take customer service very seriously. From I work as a manager in a customer service center for a large insurance company, so you would imagine that I take customer service very seriously. From the first email response, to walking into the showroom, and leaving with my new vehicle I knew this dealership was different.....in a good way. This dealership is fantastic. I am extremely happy with my whole experience and felt very comfortable with every step during the process. My boss recommended me to visit this dealership because this is where she bought her VW. I am glad I took her advice and I even ended up purchasing from the same sales rep, Dean DeSantis. Dean is going to go far in this business as he knows how to really work with the customer's needs and make it a smooth process. Thanks Dean and I will be speaking with you again soon when my wife is ready to purchase a new vehicle. Also thank you to the finance manager Steven Alfano and Greg Scarpino with the service center. Great staff. I have been to other dealers, but this place knows what they are doing. I look forward to continuing business with Dean and this dealership. Thank you again! More

Really nice place to come The dealership is really nice. The staff is open about the most things and that I appreciated. The tire pressure monitoring system did turn on as soon The dealership is really nice. The staff is open about the most things and that I appreciated. The tire pressure monitoring system did turn on as soon as I started driving for 10 after I took the car out of the dealership, so that I wasn't too happy about. But all in all they were really easy to work with. More

Coming back for more! This was my second vehicle I have purchased from World Volkswagen and I couldn't be happier (again). Jay Cytryn was awesome, he hwlpede out with my tr This was my second vehicle I have purchased from World Volkswagen and I couldn't be happier (again). Jay Cytryn was awesome, he hwlpede out with my trade in and got me a great deal on my Jeep! Definitely recommend Jay and World VW! More

WHATEVER YOU DO, DONT GO TO THIS DEALERSHIP Purchased a car back in September of last year for my son. I was sold NSD insurance and told that it could be used for the purchase of a second vehicl Purchased a car back in September of last year for my son. I was sold NSD insurance and told that it could be used for the purchase of a second vehicle. I never got a copy of the actual contract and didn't realize this until my claim was denied. My son was in a car accident with the vehicle and believing I had $3000 from my NSD insurance I returned to this dealership in December to purchase a second vehicle. That's when I learned that the NSD was only good if my car was totaled. That's fine because it was totaled. Fast forward to February and Im being told that my NSD claim was denied because my son was charged with a DUI, and I was now responsible for the $3000 down payment. At this point I had sent them numerous copies of insurance info, police report and it took them two months to give me this information. I also had still not received my plated and registration from them. I was spoken to like a criminal by Laurie the bookkeeper and told that "do I expect to get the car for free, when my son was involved in criminal activities." Now im sure my son is not the first and wont be the last to be accused of DUI, and Im sure some of the employees and their families have been involved in illegal activities themselves. But I degress, They sold me a product that they either knew nothing about or they are purposely misleading buyers about this NSD insurance. I asked Steve their finance manager, as well as Isaac Nissim for a copy of the NSD with my signature, since I never received it in my original paperwork and I never received it. After being disrespected by Laurie, she finally sent me the paperwork and I paid them the money. Two days later, I was contacted by Kim who advised me that my plates and registration was now ready and would be sent to my house or work, but would need to be signed for because she would not want them stolen. She even suggested that I didn't live in a safe neighborhood. FYI, homes in my neighborhood sell for six figures, but when you are not the right hue,I guess assumptions can and will be made. WHATEVER YOU DO STAY FAR, FAR AWAY FROM THIS DEALERSHIP More

Best Sales Service ever! This is by far the best New/Used car dealership I have ever had the pleasure to do business with. Everyone here is friendly [ and not that plastic "my This is by far the best New/Used car dealership I have ever had the pleasure to do business with. Everyone here is friendly [ and not that plastic "my friend" kind either!] and helpful. Genuinely nice people that do everything they can to help you through the purchase process. If you hate dealing with Auto dealerships, this then is the place to go! More

Jay cytryn from world volkswagen is awesome!!!!!!! I had my eyes set on a certain vehicle and he did everything he could to make sure I could get it! We love it from world volkswagen is awesome!!!!!!! I had my eyes set on a certain vehicle and he did everything he could to make sure I could get it! We love it, we love Jay, and we loved world vw! Highly reccomend them! More

2018 Tiguan purchase First time to World VW and will not be my last. Joe Scarpino was professional, honest, knowledgeable about the product and helpful in every way. we re First time to World VW and will not be my last. Joe Scarpino was professional, honest, knowledgeable about the product and helpful in every way. we received everything we were told with no hassle or gimmicks. The Tiguan is my wife's and I will be in for an Atlas for me. We will be happy to recommend Joe and World VW to friends, family and clients. More