World Volkswagen

Excellent Customer Service from Joe Scarpino to Steve Alfano Thank you! Thank you ! Thank you! This goes out to Joseph Scarpino and Steve Alfano. I just purchased a 2014 Jetta SE. They were so patient with me Thank you! Thank you ! Thank you! This goes out to Joseph Scarpino and Steve Alfano. I just purchased a 2014 Jetta SE. They were so patient with me and helped me get into a car that was right for my situation. I appreciate their patience and their knowledge in helping me through this process. Everyone in the showroom made you feel welcomed whether you were working with them or not. I can't wait to share my positive experience with family & friends1 J. Stewart More

Great deal, nice car, awesome folks! I travelled 3 hours on the train to get the exact car I had been looking for . Joe picked me up from the train, drove me to get a money order since I I travelled 3 hours on the train to get the exact car I had been looking for . Joe picked me up from the train, drove me to get a money order since I had no checkbook on me and hanged out with me while the folks took care of the paperwork! Total class act all the way, and this is from a New Yorker that's not easily impressed! Thanks guys! More

Great Experiance This dealership makes buying a car easy and pleasurable. Roy Drapper is a true gentleman. Not only does he help you buy what you want but also what yo This dealership makes buying a car easy and pleasurable. Roy Drapper is a true gentleman. Not only does he help you buy what you want but also what you need ! More

Quick attention We purchased a used Jetta in February and had minor issues in the first few months. I was very pleased with the response of the service team to resolv We purchased a used Jetta in February and had minor issues in the first few months. I was very pleased with the response of the service team to resolving them. I went in to the dealer expecting to have to argue and beg to fix my problems, instead they were handles quickly and with a smile. I would recommend purchasing and servicing your car at World Volkswagon! More

Excellent Experience and Worth the drive My friend Johnny G recommended the dealership after purchasing several vehicles and having them serviced there. He told me to shop around but to ONLY My friend Johnny G recommended the dealership after purchasing several vehicles and having them serviced there. He told me to shop around but to ONLY purchase from World Volkswagen on Route 33 in Neptune, NJ. My friend was adamant to have me only speak with Jonathan Redwood, the Sales Manager, and he would take care of me and he was more then correct!. Jonathan brought us to Roy Draper and he was a pleasure, like Jonathan, to deal with. Roy was very helpful in helping us to select the vehicle that was right for us, both practicality and price, without being heavy a hard sell. We drove 20 miles to get to the dealership, and must have passed 5 other VW dealerships, and it was Well worth the effort!. The price was better then any other dealers for a comparable year and mileage vehicle within 100 miles of our location. The buying experience was painless and made us feel more like we were dealing with friends then a business. They showed us around the facility and answered all our questions, and gave us some nice swag!. We love the Passat and can't say enough nice things about the experience dealing with Jonathan Redwood and Roy Draper. It was Well worth the drive to purchase the vehicle there and my friend, Johnny G, was ABSOLUTELY CORRECT in recommended the dealership, car and the personnel there. I would recommend them and purchase from them again and again! More

Wonderful car buying experience. Overall, a super satisfying and stress free car buying experience. Alyse and Karrisa immediately responded to my internet inquiry and set up my test Overall, a super satisfying and stress free car buying experience. Alyse and Karrisa immediately responded to my internet inquiry and set up my test drive for the next day. Drove the car and felt very good about it. Joe S. then provided a great overview of the features and technology of the 2015 VW GTI I was looking at.. I made the decision to buy and Joe S. wrapped the paper work super efficiently and made this my best car buying experience ever. A Big Thank You to Alyse, Karissa and Joe S. for an awesome experience. More

great service advisor very respectful of my wants and desires. explained everything in great detail of the service that my vehicle needed ,he took very good care of my car very respectful of my wants and desires. explained everything in great detail of the service that my vehicle needed ,he took very good care of my car and myself. he had the car back when he promised More

WINNING with World Volkswagen of Neptune! Literally...WINNING!! We proudly entered our Low Mileage Original 1988 VW Cabriolet (purchased from World VW) into a local VW/Audi Show called "Summer Literally...WINNING!! We proudly entered our Low Mileage Original 1988 VW Cabriolet (purchased from World VW) into a local VW/Audi Show called "Summer Sizzle" (hosted by a local VW Club - SPVWC)...AND, took honors of being placed into the Top 10 Water-cooled VWs entered!! A little background...so, my wife has wanted a VW Cabriolet/Rabbit for 30 years now, and with this beautiful find at World VW, we jumped at the opportunity to make her dream become reality! We worked with several employees at World VW along the way...all were courteous, honest, and helpful. We are 3 hours west in PA, so we tremendously valued the staff taking the time they did to speak to us about the car, sending additional pictures, and painting a picture of this vehicle - making us feel at ease as we set a date to head east and kick the tires on this prize vehicle. So glad we did!! I would not hesitate to send a family member, friend, or acquaintance to World VW of Neptune! World Volkswagen of Neptune, thanks for making my wife's dream come true!! We love the car and will treasure it for years and years to come. Rest easy knowing this low mileage beauty will be well taken care of, and showed off for all to see!! More

Excellent Experience I had the pleasure of looking at a used car at World Volkswagen in Neptune over this past weekend. I was very well informed about the car, shown th I had the pleasure of looking at a used car at World Volkswagen in Neptune over this past weekend. I was very well informed about the car, shown the CarFax report and took the vehicle for a really thorough test drive. The sales rep - Joe Scarpino was terrific - very friendly, no pressure. Thanks Joe for an enjoyable experience. More

purchase of Audi S5 Drove down see the Audi S5 that we e\had seen on the net. Dean DeSantis had assisted from the time we had walked in. Very friendly person to deal w Drove down see the Audi S5 that we e\had seen on the net. Dean DeSantis had assisted from the time we had walked in. Very friendly person to deal with. We test drove the car and YES YES we loved it. Dean and the staff had made our transaction very smooth and easy . Thank you so much for all you did . Definitely will recommend the dealership and Dean the salesperson to all my friends. Thanks again Dean I love my new car :-) More