The first time we went in to look at a specific used RV that was on consignment, we found many issues with the RV. That particular sales person didn't offer any alternatives as to what they would repair and what we could pay extra for. We went in a second time because we really liked the floor plan of this particular Fleetwood trailer. I had contacted Allen Hyduck in advance as he handles the internet sales. Allen was friendly, eager to please and explained everything thoroughly as to what the dealer was willing to repair/replace and what additional items would be our responsibility. Allen kept in touch via email and phone through the entire process. He went above and beyond the call of duty at times, even assisting us to unload our pickup we wanted load in the RV before it was taken to Pinetop, AZ. Everything we requested repaired was and only a couple of items we said we'd take care of ourselves. The extras we added on really added up and we ended up paying more overall than we had intended to...but that was no fault but our own. All costs were quoted before the work was done. The service department did an excellent job of cleaning inside and out, and overall, it was a good experience. Allen does an excellent job and pays close attention to details. I would recommended doing service with this gentleman any time.
Sincerely, Judy and Bob Gallaher