Wyatt Johnson Kia

I bought a 2022 kia sorento sx for my wife at Wyatt kia vary pleased with our sales guy. So we went back and bought a used lifted GMC sierra. Before I made the first payment I had to take it to the Wyatt G vary pleased with our sales guy. So we went back and bought a used lifted GMC sierra. Before I made the first payment I had to take it to the Wyatt GMC dealership to have a couple things fixed on it. I bought an extended warranty has a $250 deductible by time they was done fixing what was wrong it cost me over $500. Now about 3 weeks later my check engine light came on again. So I'm back at the same GMC dealership they said it's now an oil sensor stuck closed needs fixed. I went back to Wyatt Johnson Kia where I bought the truck to see if they would help out because I've only had the truck little over a month. I had the oil changed at Valvoline they showed me the transmission needs flushed the fluid is black not red. So when Wyatt Johnson dealerships get used cars I guess they only change the oil shine them up and put them on the lot for sale because they definitely don't do an inspection. I got to talk with a couple managers at the dealership and 1 guy said they don't service the transmission xxx. The other guy said I don't want to sound like we don't care but you bought a used vehicle and a gold package extended warranty so it should be covered just pay the $250 deductible. I told then I think that's a xx response due to I haven't even made 2 payments yet I understand I bought a used vehicle but it should be inspected and serviced correctly to sell a quality vehicle to your customers. Im sure this company don't care about the people after they sell you a vehicle as long as they get there sale and commission check. It's really sad because it's hard working people like me that buy from your dealership and trust that we made a good buy. If this is the quality of used vehicles your gonna sell and stand by may open up a junk car lot buy here pay here. I will never be back or ever send anyone to your business. Thank you More

Generally speaking, I've acquired a distaste for car salesmen over the years. John changed my opinion and perception. Was in town for a few weeks on business and found our "newsed" (new to us but used) salesmen over the years. John changed my opinion and perception. Was in town for a few weeks on business and found our "newsed" (new to us but used) Jeep Grand Cherokee we'd been looking for. John was friendly from the start and not pushy in the least. All the dealings were hassle free and made for a very positive experience. If you're in the market, I'd recommend asking for John; you won't be disappointed! More

Victoria and Joel went so far above and beyond what they had to to track us down the perfect vehicle!!! They were so patient with my constant questions, and never once were they pushy! They obviously love w had to to track us down the perfect vehicle!!! They were so patient with my constant questions, and never once were they pushy! They obviously love what they do and it was the BEST car buying experience I've ever had! More

Came in to day for regular scheduled maintenance and I was very impressed on how the service advisor DeAndre took care of me and my vehicle today,he was sharp knowledgeable and very concerned about the ve was very impressed on how the service advisor DeAndre took care of me and my vehicle today,he was sharp knowledgeable and very concerned about the vehicles need,I definitely will be back along with passing the word off to go and see him and the business,go DeAndre!!!!! More

LITERALLY THE WORST DEALERSHIP EVER TO DEAL WITH. They are so unprofessional and unorganized. They make promises that they don’t intend on keeping. We were given excuses after excuses they truly do n They are so unprofessional and unorganized. They make promises that they don’t intend on keeping. We were given excuses after excuses they truly do not care about making things right. Poorly run dealership and sad excuses of managers. More

The Kia team did a great job and Megan from the service line really helped me along the way! 10/10 service! line really helped me along the way! 10/10 service! More

Had a car picked out,dealer changed their mind, picked out another car that would be better. Tell you one thing, then come back tell you something else. Kept playing around. They said they want to help. W out another car that would be better. Tell you one thing, then come back tell you something else. Kept playing around. They said they want to help. Wrong. Bought cars from them before, not again. More

This was our first time visiting this dealer . We live out of star and purchased our Kia brand new from a dealer in IL. We live in Ky and this dealer / service center I in Clarksville ,TN . The We live out of star and purchased our Kia brand new from a dealer in IL. We live in Ky and this dealer / service center I in Clarksville ,TN . The staff was the friendliest I have ever met at a dealership . It was a Saturday morning we drove 1:20 minutes to get there by 10 am . Was greated by Halbert . He got me right in and even updated me on the Extra Care Package . Didn’t have a loaner but he called us a Uber and we went and shopped they picked us back up and we got our vehicle . Just a pleasant Saturday great meeting everyone . Got to check out the Stance socks He told me about . More

Megan was awesome! !! She was attentive, kind, knowledgeable, and precise. I really appreciate her help and thoroughness. She definitely deserves to be recognized for he !! She was attentive, kind, knowledgeable, and precise. I really appreciate her help and thoroughness. She definitely deserves to be recognized for her efforts and customer service. I will be making all future appointments with her if possible! More

Arrived at the Kia Dealership to have some work done on an auto we recently bought from them. James was wonderful to work with. He was very polite and kept us apprised of the steps being done to our vehi an auto we recently bought from them. James was wonderful to work with. He was very polite and kept us apprised of the steps being done to our vehicle. When the vehicle was finished, James came to where we were sitting and informed us that we were good to go! Thank you for having such a caring person on your staff!! More