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Wyatt Johnson Subaru
Clarksville, TN
1,373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,373 Reviews of Wyatt Johnson Subaru
Verified Customer
June 26, 2025
This service department is always fast and informative on what they are doing and gives accurate time frames for completion of service. The staff is always nice and the wait area was clean even though they c what they are doing and gives accurate time frames for completion of service. The staff is always nice and the wait area was clean even though they closed in a few hours More
by Thomas Hernandez
Employees Worked With
Lindsay Perales, James Buckner, Derek Martin, Kevin Sanford
June 25, 2025
Clean Respected customers Courteous Timely Gracious To far from Dickson Good dealership Clean in waiting room as showroom customers Courteous Timely Gracious To far from Dickson Good dealership Clean in waiting room as showroom More
by SIMCHA92051
Employees Worked With
Lindsay Perales, James Buckner, Derek Martin, Kevin Sanford
June 25, 2025
The rep was great. Beyond nice and empathetic. BUT...the part for my car was shipped back to Subaru due to it being "30 days" since my initial appointment in May. At no Beyond nice and empathetic. BUT...the part for my car was shipped back to Subaru due to it being "30 days" since my initial appointment in May. At no time, was I contacted by Wyatt Johnson to let me know that the part had been in at one point nor had it been shipped back, prior to driving an hour and a half one way. I had to make this appointment on my own. Apparently, the company that owns Wyatt Johnson has a central call center who does not communicate with the dealership. Had they communicated, this trip would have not happened and the part could have been reordered for installation at a later date. Again, the rep was fantastic and was empathetic. I am angry that there was poor communication and I was not reached out to prior. My phone # and email address are on my account. Just poor form. We're going to be in the market for a new car in the next year or so. I doubt it will be another Subaru from Wyatt Johnson. More
by J.
Employees Worked With
I do not recall his name, but it's not listed
